re: BYOD Policy Or Buy Everyone An iPhone?
Hi David, Thanks for the write up on our session. Nike Corp. has received lots of exposure on their BYOD program which is currently 100% iPhones. I agree with you that the iPhone may fade in prominence, but when companies plan to depend on user self-support via forums, wikis, whatever, there is no other brand that has the same die-hard advocates as Apple. The more devices that are allowed, the smaller the knowledge-base per device.
Enterprises are going to have to accept that there will be requirement for supporting end-users unless they want them to not be able to work. I do like your idea of at least offering one phone with hard-keys and you are right that there are a lot of folks who do not want to be responsible for a fragile device.