Feds Face Challenges In Mobility Mandate - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
Mobile
News
1/10/2013
05:00 PM
Connect Directly
Google+
LinkedIn
Twitter
RSS
E-Mail
50%
50%

Feds Face Challenges In Mobility Mandate

As agencies develop apps that extend government data to on-the-go citizens and employees, many issues have cropped up.

InformationWeek Green - Jan. 14, 2013
InformationWeek Green
Download the entire January 2013 issue of InformationWeek Government, distributed in an all-digital format as part of our Green Initiative

(Registration required.)

Anytime, Anywhere

The goal of the White House's Digital Government Strategy, spelled out in minute detail in a 36-page document, can be summed up in a few words: Make federal information and services available to the public "anytime, anywhere, on any device."

Introduced by President Obama in May, the strategy reflects the fact that most Americans now carry mobile phones, which they increasingly use to get government-provided information on everything from treating cancer to navigating airport security. "The innovative use of technology is fundamentally transforming how the American people do business and live their daily lives," Obama wrote in the memo outlining the strategy and urging agencies to get on board.

The plan calls for building a "21st century platform" to deliver digital services to the public, and it lays out 29 action items to be completed by May 23, 2013. Objectives for each agency include making "high value data" from at least two major IT systems available through Web APIs; establishing a governance structure for developing and delivering digital services; and implementing performance and customer-satisfaction measures on .gov websites.

"Citizens can expect to see a government that provides better service at lower costs," said federal CIO Steven VanRoekel in an interview with InformationWeek Government. VanRoekel announced plans to develop a national mobility strategy 12 months ago at the CES Government conference in Las Vegas, and he invited the public's input. The Digital Government Strategy was hatched five months later.

Focus On The Foundation

Our full report on the federal government's IT priorities is free with registration. This report includes 36 pages of action-oriented analysis, packed with29 charts.

What you'll find:
  • The greatest barriers to IT project execution
  • The factors driving the government's plans
Get This And All Our Reports

The Digital Government Strategy is based on four principles. First, it steers agencies away from managing documents, as they have for decades, and toward managing "discrete pieces of open data and content" that are tagged, shared and presented in a variety of digital formats. Second, it seeks to do so using a "shared platform" comprising a content management system and Web APIs, and through a consistent approach to mobile app development. Third, the strategy is intended to be "customer-centric" (more on that below). And fourth, digital content must be secure and incorporate privacy safeguards.

Agencies are making more government content available to on-the-go citizens by developing applications for iPhones, Androids and other mobile devices; by optimizing federal websites for mobile access; and by making Uncle Sam's data more widely available for use in applications developed by third parties. May 23 is a key deadline: Agencies must optimize at least two existing customer-facing services for mobile use and publish a plan for further enhancements.

Many agencies have been moving in this direction for the past couple of years. The Apps.usa.gov portal already hosts some 130 downloadable apps for the Apple iOS, Android and BlackBerry operating systems and links to federal websites optimized for mobile access. The newest apps include a mobile version of the Government Printing Office's Plum Book, a listing of more than 9,000 executive and executive-support positions in federal government, and an app from the Department of Housing and Urban Development that supports its rental assistance program. Other federally developed mobile apps are available on agency websites and on Apple's App Store and Google's Android Market.

To read the rest of the article,
Download the January 2013 issue of InformationWeek

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
PJS880
50%
50%
PJS880,
User Rank: Apprentice
1/21/2013 | 11:10:09 PM
re: Feds Face Challenges In Mobility Mandate
That is a great goal and one that will take awhile for it to fully be implemented, but will be worth the headache and hassle once it is up and running. Was the Digital Government Strategy based upon the ideas that were received in response to the Las Vegas public input announcement? I think that this help a ton with agencies that deal directly with the public, such as Social Services & Veterans Affairs. I think that of the four points, a shared platform ids going to be the one of the biggest obstacles being faced with this mobility challenge.

Paul Sprague
InformationWeek Contributor
Slideshows
9 Steps Toward Ethical AI
Cynthia Harvey, Freelance Journalist, InformationWeek,  5/15/2019
Commentary
How to Assess Digital Transformation Efforts
Lisa Morgan, Freelance Writer,  5/14/2019
Commentary
Is AutoML the Answer to the Data Science Skills Shortage?
Guest Commentary, Guest Commentary,  5/10/2019
White Papers
Register for InformationWeek Newsletters
2018 State of the Cloud
2018 State of the Cloud
Cloud adoption is growing, but how are organizations taking advantage of it? Interop ITX and InformationWeek surveyed technology decision-makers to find out, read this report to discover what they had to say!
Video
Current Issue
A New World of IT Management in 2019
This IT Trend Report highlights how several years of developments in technology and business strategies have led to a subsequent wave of changes in the role of an IT organization, how CIOs and other IT leaders approach management, in addition to the jobs of many IT professionals up and down the org chart.
Slideshows
Flash Poll