Today, the process isn't working.
There were only 30 people ahead of me in line when I got here. There are still 10 people in front of me, with only about 20 people having had their iPhones activated in the last 2.75 hours. The same story is unfolding upstairs at the AT&T store.
Basically, the number of activations flooding into the Apple/AT&T servers is overwhelming the system, making the process move slowly ... if it moves at all.
I haven't moved in an hour, and Apple has let no new people into the store to buy iPhones. Clearly the servers weren't prepared to handle the number of new iPhone activations.
Doesn't anyone at AT&T or Apple perform basic forecasting calculations?