BYOD Creates Big Headache For Enterprise IT - InformationWeek
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11:11 AM

BYOD Creates Big Headache For Enterprise IT

BlackBerry is among several vendors hoping it has the magic pill to resolve corporate IT's mobile-management woes.

Enterprises continue to struggle with BYOD management, despite a plethora of available solutions and services designed to alleviate the pain.

During last week's Gartner ITxpo in Orlando, IT professionals told me BYOD ranked as one of their top concerns, right up there with recruiting and retaining top staff. Products are out there, but they're often expensive, said one technology exec at a four-state utility. He carried a BlackBerry for business and an iPhone for personal use, because he doesn't want to risk getting his own data erased. Most employees, however, wanted the convenience of one smartphone, but the preferred management provider's current price was too high, he said.

If negotiations worked, the utility planned to buy the solution. If not, it would pass and continue looking.

It's critical that companies figure out BYOD, executives agreed. Support calls, legal questions, brand image and employee retention hinge on getting it right, Jeff Holleran, senior director of enterprise product management at BlackBerry, told me. BlackBerry unveiled cloud-based, multi-platform BYOD management tools suited for organizations of all sizes. Designed to resemble the native OS, the enterprise mobility management service will be "cheaper than a cup of coffee on a subscription basis," said Holleran.

Standardize And Deliver

Kellogg Co. was in mobile chaos about a year ago: About 10,000 of its 17,000 knowledge workers used phones, and about 7,000 of them were BlackBerry devices, said Ken Thompson, director of IT workplace solutions. Another 1,000 were iPhones, and some users brought in iPads as well, he said.

Read the rest of this article on Internet Evolution.

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User Rank: Apprentice
10/17/2013 | 4:07:14 PM
re: BYOD Creates Big Headache For Enterprise IT
BYOD will continue growing as mobile devices continue to play a greater role in our lives. That's why most major IT players are offering solutions to address such BYOD challenges as security and device management.

Does BYOD come with headaches? Of course it does. However, security issues and IT management headaches (how do I support all those devices?) can be addressed by using new HTML5 technologies that enable users to connect to applications and systems without requiring IT staff to install anything on user devices. For example, Ericom AccessNow is an HTML5 RDP client that enables remote users to securely connect from iPads, iPhones and Android devices to any RDP host, including Terminal Server and VDI virtual desktops, and run their applications and desktops in a browser. This enhances security by keeping applications and data separate from personal devices.

Since AccessNow doesn't require any software installation on the end user device G㢠just an HTML5 browser, network connection, URL address and login details - IT staff end up with less support hassles. The volunteer or temporary employee that brings in their own device merely opens their HTML5-compatible browser and connects to the URL given them by the IT admin.

Visit for more info.

Please note that I work for Ericom
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