Microsoft's Mobile Roller-Coaster Ride: 9 Contributing Factors
Microsoft has never excelled in smartphones, but its mobile strategy has taken a turn for the worse. What went wrong, what will come next, and are there signs of hope? Here's a closer look.
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As the mobile space heats up with major tech players staking their claim in the lucrative market, it's time to ask: Why is Microsoft still struggling to be a serious contender?
Industry watchers have been pondering this for a while. Redmond has struggled in the mobile space for years, and smartphone sales continue to decline as its other products and services generate profit.
During its most recent earnings call, Microsoft executives noted a slowdown in PC and smartphone sales hurt overall financial results for the third quarter of its 2016 fiscal year. This past quarter generated $21.78 billion, a year-over-year decline of 6%.
Its third-quarter earnings are the sign of a trend Microsoft can't seem to reverse. During its first fiscal quarter of 2016, the company sold 2.3 million Windows Mobile devices, a massive plunge from the 4.5 million it sold during the fourth quarter of 2015, and a 73% decline year-over-year.
Microsoft has reached a point at which its stronger products and services may not be able to overcome the losses it suffers from poor smartphone and PC sales. As its earnings reflect poorer results, IT watchers are increasingly curious to know if, or when, it's going to throw in the towel with mobile.
Here we take a closer look at the signs Windows Phone is failing. What went wrong, where is the company going, and is there any chance things will improve?
What are your thoughts on the future of Microsoft's mobile business? Are you a current, former, or future owner of a Windows Phone? We welcome your thoughts in the comments.
Kelly Sheridan is Associate Editor at Dark Reading. She started her career in business tech journalism at Insurance & Technology and most recently reported for InformationWeek, where she covered Microsoft and business IT. Sheridan earned her BA at Villanova University. View Full Bio
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