re: Top 5 MDM Must-Do Items
Michael great points but I'm not sure about the comment "but it can work--if the IT team doesn't end up alienating users and motivating them to bypass your controls."
As a mobility consultant I spend a lot of time with enterprise clients creating solutions (controls) for devices because most IT decision makers feel device security supersedes alienating users.
As an IT manager/CIO/IT Director I'd rather alienate a user than have to explain to board members and the CEO why sensitive corporate data was made public, or fell into the wrong hands.
The goal is to aim for a sweet spot where a business can control corporate data and employees can have the freedom, but a lack of control, where one could exist, and then having sensitive corporate data exposed, would seem to be contrary to the mission of IT in my opinion.