re: Why Apple Is IT's Arch Frenemy
One of the problems here is that many IT people are dead set against Apple products. This frequently goes to fanatical extreme as you still hear some people referring to Macs as "toys."
Let's face it, these people (or their companies) have 10s of thousands of dollars invested in MS training. They hear a constant barrage of anti-Apple propaganda. Therefore, any perceived problem or issue, is exaggerated. This is normal human behavior.
In the end, IT has no real interest in long term costs and harp incessantly on the buy-in costs. Almost all studies on the topic have shown that Mac Total Cost of Ownership is a fraction of that of Windows PCs. This is mainly because the Mac support and training costs are a fraction that of MS PCs. This is pretty much a fact that IT personnel ignore.
For example, I know a small business with about 8 Macs. Since they set up 15 years ago, aside from some FileMaker Pro database support, they have not had to hire a professional IT person once! One of the workers handles OS and software upgrades. He can do this without any significant adjustment to his normal work.
Additionally, the lifetime of Macs and their resale value are way above that of most PCs.
These, however, are not issues that most IT pros care to discuss.