Most Network Outages Are Internal Problems - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
News

Most Network Outages Are Internal Problems

Network management seems to be less a shot in the dark than a shot in the foot.

Despite the mint companies spend on firewalls, intrusion detection, and antivirus software, a new study reveals roughly a third of all network outages are self-inflicted.

According to a Yankee Group survey of 229 corporate and government network administrators managing more than 50 network devices, 31% of outages over the last year were caused by human error. Half were caused by unauthorized changes to their networks. And a staggering 64% of organizations had no automated way to correlate network downtime with configuration changes.

"We thought things were bad, but when you see the numbers, it's astonishing," says Al Hauf, marketing director with authentication vendor Gold Wire. "It shows companies could improve how they control configuration changes and eliminate a third of their downtime," he says. Problems caused by a telco or ISP resulted in downtime 35% of the time; power failures were at fault 14% of the time. Hardware problems forced outages 12% of the time and unresolved problems accounted for 8% of the downtime.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
The State of IT & Cybersecurity Operations 2020
The State of IT & Cybersecurity Operations 2020
Download this report from InformationWeek, in partnership with Dark Reading, to learn more about how today's IT operations teams work with cybersecurity operations, what technologies they are using, and how they communicate and share responsibility--or create risk by failing to do so. Get it now!
Commentary
The Best Way to Get Started with Data Analytics
John Edwards, Technology Journalist & Author,  7/8/2020
Slideshows
10 Cyberattacks on the Rise During the Pandemic
Cynthia Harvey, Freelance Journalist, InformationWeek,  6/24/2020
News
IT Trade Shows Go Virtual: Your 2020 List of Events
Jessica Davis, Senior Editor, Enterprise Apps,  5/29/2020
Register for InformationWeek Newsletters
Video
Current Issue
Key to Cloud Success: The Right Management
This IT Trend highlights some of the steps IT teams can take to keep their cloud environments running in a safe, efficient manner.
White Papers
Slideshows
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Sponsored Video
Flash Poll