Nirvanix Declares Bankruptcy; Customer Data Pours Out - InformationWeek

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Nirvanix Declares Bankruptcy; Customer Data Pours Out

Nirvanix partner IBM helps storage users exit the cloud service; CoreSite and Rackspace offer further assistance.

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Nirvanix filed for Chapter 11 bankruptcy protection Oct. 1 and has enlisted partner IBM to help it move customer data to new storage sites. It's also expanded the pipeline available at its facilities for data export, a process that it says must be completed by Oct. 15.

The unexpected shutdown of what had been considered enterprise-grade storage service in the cloud came as a surprise to customers and partners alike when Nirvanix on Sept. 16 suddenly informed its partner in the U.K., Aorta Cloud, that it was closing its doors Sept. 30. That date was soon extended to Oct. 15 as it became clear customers would need more time to retrieve their data.

In many ways, the repercussions from the collapse of a major cloud storage provider are being lessened by other cloud infrastructure built out prior to it, such as Direct Connect links from many communications hubs to Amazon Web Services.

Nirvanix partner CoreSite, which provides data center space in which Nirvanix storage facilities are often located, is making cross-connect services available to other Nirvanix customers in the same location. CoreSite is a wholesale data center builder. In some locations, it hosts both Nirvanix and Amazon Web Services and where it does so, it's helping customers move into Amazon 3S storage.

[ Learn more about SoftLayer's special emphasis on dedicated servers. Read IBM Lets SoftLayer Keep Its Hardware Edge. ]

"A flood of Nirvanix clients have been referred to us," said Ted Chamberlain, CoreSite VP of cloud market development, in an interview. "Nivanix was a good customer of ours. They were the high-performance, value leader in cloud storage in Gartner's Magic Quadrant. Their clients are moving petabytes of data … We're going to do our best," he said.

CoreSite provides a 10-Gbps cross-connect link between the Nirvanix service to Amazon or any other storage service located inside its facility. Customers who try to stream data off premises will tend to find the pipeline smaller than that, more likely a 1-Gbps Ethernet line.

In addition, CoreSite data centers, like their competitor, Equinix, are often suppliers of Direct Connect service to the nearest Amazon Web Services cloud center. Direct Connect provides a high-speed, private line over which data may be transferred into S3.

CoreSite facilities in Reston, Va., Los Angeles, Santa Clara and the New York metropolitan area provide AWS Direct Connect service. Chamberlain said big Nirvanix customers in some cases are retrieving disk drives of data and moving them physically to another cloud service provider. "A few customers are taking their data back in-house," but most are seeking an alternative cloud service, he said. "Amazon's S3 appears to be the biggest beneficiary."

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User Rank: Apprentice
10/6/2013 | 3:22:46 PM
re: Nirvanix Declares Bankruptcy; Customer Data Pours Out
How often does IBM let one of its partners go bankrupt, especially those in found Gartner's Magic Quadrant?
Michael Fitzgerald
Michael Fitzgerald,
User Rank: Moderator
10/3/2013 | 7:19:04 PM
re: Nirvanix Declares Bankruptcy; Customer Data Pours Out
Would love to hear something from Debra Chrapaty, the CIO who became CEO of Nirvanix.
User Rank: Author
10/3/2013 | 6:07:10 PM
re: Nirvanix Declares Bankruptcy; Customer Data Pours Out
Charlie, why might you choose Rackspace in this instance instead of Amazon?
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