Oracle's Phillips: Analytical Software Among The 'Hidden Jewels' Of The Siebel Deal - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
Software // Enterprise Applications
News
10/19/2005
04:59 PM
50%
50%

Oracle's Phillips: Analytical Software Among The 'Hidden Jewels' Of The Siebel Deal

Phillips also told the Siebel user group Oracle supports Siebel's current investment and architecture plans

Oracle Corp. president Charles Phillips told Siebel Systems customers today that Siebel's business-intelligence applications, as well as the momentum of its on-demand CRM offering, were "hidden jewels" of Oracle's pending $5.9 billion acquisition of the CRM software company.

The business-intelligence apps, called Siebel Analytics, represent an area Oracle covets--namely, providing closer to real-time visibility into customer-facing business processes. "This is another area that's very strategic to us," Phillips said in his keynote address at Siebel Systems' CustomerWorld conference in Boston. "The technology is very impressive."

Phillips said Siebel's emerging technology roadmap--in which it makes more functions available as software components that can be plugged into .Net and J2EE environments--mirrors Oracle's strategy of developing service-based, standards-based apps that can run on a variety of middleware platforms, including its own Fusion line. Those strategies, he said, should lessen the complexity of integrating of Siebel's technology into Oracle's product line. "The good thing about standards is, almost anybody we buy has a similar architecture to what we're marching toward," said Phillips.

Phillips praised Siebel's momentum in the on demand or hosted CRM market. However, Siebel's sales in that hosted market trail well behind Salesforce.com.

Phillips also echoed some of the promises he made at Oracle's OpenWorld conference last month:

-- He restated Oracle's new lifetime support initiative, telling Siebel customers that they will be able to continue running their existing deployments.

-- He said Oracle's Project Fusion initiative, in which it plans to combine the best-of-breed functionality of its growing line of apps into one integrated suite, will not force customers to migrate to a new app platform.

-- He promised Oracle would back Siebel's ongoing R&D investments.

-- He predicted product support would improve under Oracle, claiming support satisfaction among PeopleSoft customers rose after its acquisition of PeopleSoft was completed.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
InformationWeek Is Getting an Upgrade!

Find out more about our plans to improve the look, functionality, and performance of the InformationWeek site in the coming months.

Commentary
Why IT Leaders Should Make Cloud Training a Top Priority
John Edwards, Technology Journalist & Author,  4/14/2021
Slideshows
10 Things Your Artificial Intelligence Initiative Needs to Succeed
Lisa Morgan, Freelance Writer,  4/20/2021
Commentary
Lessons I've Learned From My Career in Technology
Guest Commentary, Guest Commentary,  5/4/2021
White Papers
Register for InformationWeek Newsletters
Video
Current Issue
Planning Your Digital Transformation Roadmap
Download this report to learn about the latest technologies and best practices or ensuring a successful transition from outdated business transformation tactics.
Slideshows
Flash Poll