Outsourcing's Ups And Downs - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
Business & Finance

Outsourcing's Ups And Downs


Ben Williams

Ben Williams

Companies that choose outsourcing must be careful that they're not sapping their IT departments of precious knowledge and experience, said Ben Williams, senior VP of information services and CIO at St. Joseph Health System, which runs 16 hospitals. Williams said St. Joseph outsourced most of its IT department to Perot Systems Corp. to develop common processes, cuts costs, and gain access to new expertise. Rick Omartian, second VP and IT CFO and chief of staff for Guardian Life Insurance, said Guardian has outsourced 40% of its application-development work to Indian firms, and 70% of that work is done offshore. Omartian said salaries for offshore workers are one-quarter of what the company pays in the United States. Still, the offshore firms' use of Carnegie Mellon University's Capability Maturity Model, a recognized standard for high-quality software development, has led to improved processes within Guardian's own IT department.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
The State of Cloud Computing - Fall 2020
The State of Cloud Computing - Fall 2020
Download this report to compare how cloud usage and spending patterns have changed in 2020, and how respondents think they'll evolve over the next two years.
News
Top 10 Data and Analytics Trends for 2021
Jessica Davis, Senior Editor, Enterprise Apps,  11/13/2020
Commentary
Where Cloud Spending Might Grow in 2021 and Post-Pandemic
Joao-Pierre S. Ruth, Senior Writer,  11/19/2020
Slideshows
The Ever-Expanding List of C-Level Technology Positions
Cynthia Harvey, Freelance Journalist, InformationWeek,  11/10/2020
Register for InformationWeek Newsletters
Video
Current Issue
Why Chatbots Are So Popular Right Now
In this IT Trend Report, you will learn more about why chatbots are gaining traction within businesses, particularly while a pandemic is impacting the world.
White Papers
Slideshows
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Sponsored Video
Flash Poll