Q&A With Richard Purcell - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
Other
Commentary
11/12/2003
08:33 PM
Commentary
Commentary
Commentary
50%
50%

Q&A With Richard Purcell

Each CPO will be asked the same questions to see what they have in common and how they see things differently. Here are Richard Purcell's responses.

Each CPO will be asked the same following questions. It makes it easier to see what the CPOs have in common and how they see things differently. Here are Richard Purcell's responses:

Aftab: In your opinion, what are the three biggest challenges faced by a CPO?

Purcell: Keep the trains running smoothly, identify disruptive technologies and strategies, and maintain privacy as a corporate priority. CPOs face many big challenges. They have to keep their basic privacy program running consistently, with a way to monitor. It's a bit like having an engine running at a consistent RPM with a tachometer to read so you know it's really happening. They have to look out for the unknown, new issues that emerge from new technologies or business strategies. Keeping your eye on the tachometer and watching the road ahead can be a real challenge. And they have to continuously manage upwards, assuring their budgets and resources are maintained (or increased) and that privacy is included within the corporate initiatives.

Aftab: If you had just one piece of advice for other CPOs what would that be?

Purcell: I would advise all CPOs to stop reinventing the wheel. Almost everything privacy-related has been done before in another context. Although privacy is a new subject, the tools, processes, and insights from decades of business management are readily applicable to privacy solutions. Each CPO that invents a special new process for their privacy program has both wasted their time and squandered an opportunity to look ahead for the next big thing.

Aftab: What was the most valuable resource or piece of advice you found?

Purcell: "You are who you say you are until someone says you are not." A friend told me that back in 1997 when I started planning a privacy program at Microsoft. So I decided I was the first CPO there, which I made come true through sheer persistence.

Aftab: Of others in the privacy community, whom do you admire the most and why?

Purcell: I am proud to say there are so many talented people in the privacy field. If I had to narrow the field, I would say Ari Schwartz of CDT in public policy, Lori Cranor in technology, and Peter Cullen in business. Ari and Lori have been at the heart of developing P3P (Platform for Privacy Preferences), a key technical specification for privacy. And Peter, my successor at Microsoft, developed the first privacy ROI when he was the CPO at Royal Bank in Toronto. I really admire them and lots of others who continue to passionately drive privacy protections. The commissioners and staff of the Federal Trade Commission deserve all our gratitude for their work in privacy, too.

The Privacy Lawyer will soon feature a CPO Watch column about and with Peter Cullen, chief privacy strategist at Microsoft.

Return to main story: The Privacy Lawyer: CPO Watch: Richard Purcell

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
State of the Cloud
State of the Cloud
Cloud has drastically changed how IT organizations consume and deploy services in the digital age. This research report will delve into public, private and hybrid cloud adoption trends, with a special focus on infrastructure as a service and its role in the enterprise. Find out the challenges organizations are experiencing, and the technologies and strategies they are using to manage and mitigate those challenges today.
News
8 AI Trends in Today's Big Enterprise
Jessica Davis, Senior Editor, Enterprise Apps,  9/11/2019
Slideshows
IT Careers: 10 Places to Look for Great Developers
Cynthia Harvey, Freelance Journalist, InformationWeek,  9/4/2019
Commentary
Cloud 2.0: A New Era for Public Cloud
Crystal Bedell, Technology Writer,  9/1/2019
Register for InformationWeek Newsletters
Video
Current Issue
Data Science and AI in the Fast Lane
This IT Trend Report will help you gain insight into how quickly and dramatically data science is influencing how enterprises are managed and where they will derive business success. Read the report today!
White Papers
Slideshows
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Sponsored Video
Flash Poll