VA Mismanaged FLITE Contractor - InformationWeek
Healthcare // Analytics
03:07 PM

VA Mismanaged FLITE Contractor

General Dynamics' performance on the Financial and Logistical Integrated Technology Enterprises program's Strategic Asset Management system pilot project was not adequately monitored, according to the agency's inspector general.

Image Gallery: Government's 10 Most Powerful Supercomputers
(click for larger image and for full photo gallery)
The Department of Veterans Affairs' (VA's) mishandling of a contractor relationship slowed progress of a project within a larger effort to overhaul its financial-management system, according to the agency's inspector general.

In a Sept. 7 report, the auditor found that program managers for the Financial and Logistical Integrated Technology Enterprises (FLITE) program's Strategic Asset Management (SAM) System pilot project didn't adequately stay on top of the performance of one of its contractors, General Dynamics Information Technology. VA project managers did not adequately monitor the contractor's performance, failing to provide quarterly assessments of General Dynamics' work, according to the report.

They also did not assign programmers that were to assist the contractor on the SAM project in a timely fashion, putting them on the project only six months after General Dynamics won the contract. Project managers also failed in their responsibilities to define roles and responsibilities for written procedures for the contractor and VA personnel to develop certain aspects of the project, such as its interface, according to the report.

Moreover, project managers didn't ensure the contractor and VA staff assigned to the project collaborated effectively, and in fact pressured VA personnel to complete contractor's deliverables, according to the report. "FLITE program managers were unable to successfully foster an effective working environment between both parties," auditors said. "In addition, FLITE program managers needed to ensure that other VA support staff provided more timely and productive feedback to the contractor by actively participating earlier in the development process."

The VA already has scaled back its plans for FLITE, an overhaul of its financial-management system that was estimated to cost $400 million to $500 million.

In July, the agency said it would eliminate FLITE's Integrated Financial Accounting System and Financial Reporting Data Warehouse, the two most costly components of the multiyear project. At the time, it said it would continue with the SAM program, which is only a small portion of the overall project.

To get the program back on track, the inspector general is recommending that the VA's assistant secretary for information and technology establish oversight for the project; assign adequate resources to support its completion; validate that project officials complete system migration plans; and ensure they develop a plan for testing the project's reliability once the pilot is operational in a production environment.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
Newest First  |  Oldest First  |  Threaded View
Register for InformationWeek Newsletters
White Papers
Current Issue
Top IT Trends for 2018
As we enter a new year of technology planning, find out about the hot technologies organizations are using to advance their businesses and where the experts say IT is heading.
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Flash Poll