SALT May Energize Speech-Technology Market - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
News

SALT May Energize Speech-Technology Market

Standards emerging in speech technology could boost the market and make software development easier.

Emerging standards in speech technology could give a much-needed boost to an industry hampered by proprietary software and hardware.

Today, VoiceXML from the Worldwide Web Consortium is the primary standard for building an interface to access an application by telephone. Called interactive voice response, or IVR, such applications make it possible to get stock quotes or check account balances without talking to a person. Nevertheless, most IVR software and hardware is proprietary, which has slowed the market by making it impossible for software developers to build an application that can run on multiple platforms. The user "is stuck with one vendor, and everything costs way more than it should," says Brian Strachman, senior analyst for Cahners In-Stat Group.

But that may change faster than anticipated with the release of SALT, a speech technology specification under development by Cisco Systems, Comverse Technology, Intel, Microsoft, Royal Philips Electronics, and SpeechWorks Technologies. SALT, or speech application language tags, is scheduled for release this quarter, and is set to be turned over to an independent standards body by midyear. While VoiceXML has focused on IVR applications, SALT concentrates on multimodal communication, or the ability to ask for information over a cell phone, PDA, or other handheld device, and get a text response.

While SALT is expected to overlap somewhat with VoiceXML, it's difficult to say how much the two will compete, since the SALT specification isn't yet available. "It's all conjecture at this point," Strachman says. Nevertheless, even multiple standards are better for an industry than no standards, which means developers have to write software for each vendors' software or hardware. "There are very few third-party developers building (speech) applications, because it's so difficult," Strachman says. Using figures from 2000, the latest available, In-Stat pegs the overall speech technology market--hardware and software--at about $1.5 billion.

Microsoft also is expected to energize the market when it begins rolling out SALT-based technology later this year. The company is expected to release a beta version of a software development kit in April, and a beta version of its new platform for deploying interactive, voice-enabled Web applications in the fourth quarter. Microsoft last week announced a partnership with SpeechWorks, which has licensed its technology to Microsoft. Strachman expects to see the first SALT applications by the first quarter of next year.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
2021 State of ITOps and SecOps Report
2021 State of ITOps and SecOps Report
This new report from InformationWeek explores what we've learned over the past year, critical trends around ITOps and SecOps, and where leaders are focusing their time and efforts to support a growing digital economy. Download it today!
InformationWeek Is Getting an Upgrade!

Find out more about our plans to improve the look, functionality, and performance of the InformationWeek site in the coming months.

Slideshows
Blockchain Gets Real Across Industries
Lisa Morgan, Freelance Writer,  7/22/2021
Commentary
Seeking a Competitive Edge vs. Chasing Savings in the Cloud
Joao-Pierre S. Ruth, Senior Writer,  7/19/2021
News
How CIO Roles Will Change: The Future of Work
Jessica Davis, Senior Editor, Enterprise Apps,  7/1/2021
Register for InformationWeek Newsletters
Video
Current Issue
Monitoring Critical Cloud Workloads Report
In this report, our experts will discuss how to advance your ability to monitor critical workloads as they move about the various cloud platforms in your company.
White Papers
Slideshows
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Sponsored Video
Flash Poll