Salesforce.com's Free Mobile App For iPhone, BlackBerry, Windows Mobile - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
Government // Mobile & Wireless
Commentary
4/7/2009
11:45 AM
50%
50%

Salesforce.com's Free Mobile App For iPhone, BlackBerry, Windows Mobile

With the launch of Mobile Lite, Salesforce.com now offers customers free mobile access to Salesforce CRM. The new application provides a subset of features available with Salesforce.com on-demand CRM mobile application.

With the launch of Mobile Lite, Salesforce.com now offers customers free mobile access to Salesforce CRM. The new application provides a subset of features available with Salesforce.com on-demand CRM mobile application.Salesforce.com announced Mobile Lite at the Cloudforce event in London. Mobile Lite is free to customers with Unlimited subscriptions; for Professional and Enterprise customers, adding Mobile Lite adds $50 per month/per user to subscription fees.

"We want even more customers to experience the success possible with mobile access to our cloud," said Salesforce.com CEO Marc Benioff in a statement. He added, " By delivering mobile access to our cloud, for free, we're accelerating adoption of the cloud and delivering value to customers in times when they need it most."

At launch, Mobile Lite is available for the iPhone, BlackBerry, and Windows Mobile devices. Salesforce.com VP and general manager of mobile, Chuck Dietrich, noted that the cloud vendor is in discussion to bring Mobile Lite to the Google Android and Symbian platforms as well.

The navigation for each device is slightly different to maximize the strengths of each mobile OS. According to Dietrich, Mobile Lite requires no additional administration from the mobile device or for the mobile device. By accessing the Salesforce.com Sales Cloud or Service cloud from the mobile device, users can look up accounts, respond to leads, and

Using Mobile Lite users can look at accounts, respond to leads, and view dashboards. The additional interaction will increase adoption of the application for existing Salesforce.com customers according to Dietrich who said. "The more customers touch and update the data, the more valuable that data becomes."

Don't Miss:

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
Commentary
Augmented Analytics Drives Next Wave of AI, Machine Learning, BI
Jessica Davis, Senior Editor, Enterprise Apps,  3/19/2020
Slideshows
How Startup Innovation Can Help Enterprises Face COVID-19
Joao-Pierre S. Ruth, Senior Writer,  3/24/2020
Commentary
Enterprise Guide to Robotic Process Automation
Cathleen Gagne, Managing Editor, InformationWeek,  3/23/2020
White Papers
Register for InformationWeek Newsletters
Video
Current Issue
IT Careers: Tech Drives Constant Change
Advances in information technology and management concepts mean that IT professionals must update their skill sets, even their career goals on an almost yearly basis. In this IT Trend Report, experts share advice on how IT pros can keep up with this every-changing job market. Read it today!
Slideshows
Flash Poll