re: Social Wars: The Enterprise Strikes Back
I've seen this happen many a time (rogue website, rogue wiki, rogue social networking platform), and you've expressed very well how it usually goes with IT. I think things are starting to change, though, especially with social networking platforms. So much of it is out of IT's reach. That's not to say, however, that IT can't--and shouldn't--be part of the decision making from the early stages and a technology and best practices guide throughout the process. Looking forward to seeing Part 3 of your series!
Contributing Editor, The BrainYard