Re: From the Trenches
The points you take issue with were based on Avon's CEO statement to financial analysts in 3Q that "the pilot technology platform worked well." What you're saying suggests the app was flawed from every perspective. As for the mobile access, I'm hearing from sources that it's a mobile web app, not a native iPad app. That would suggest the interface available on tablets isn't much different than what you see on desktop or laptop computers. It would also explain why, as you say, it made no difference how you accessed the app, it's the underlying system that's flawed.