Re: Capital Intensive and Human Capital Intensive
@Brian.Dean, it's very true -- at a certain level of analytics we tend to view all businesses and all employees the same. I think one of the reasons behind this is fear: executives are afraid that, if they treat their business as unique and things don't go swimmingly, they'll be blamed and suffer the consequences. If, on the other hand, they point to "business research" as justification for their actions, they're often shielded from the worst consequences.
In the US we have a number of cultural things working, as well. In general, we distrust leisure time and those who enjoy it -- "Idle hands are the devil's workshop," and all that. When I look at my own history I know there's a point at which I do value time off over a few more dollars in the paycheck and I get the feeling this is even more true for my son's generation. It's going to be interesting, indeed, to see how HR practices change to meet the needs of the millenials.