Best Buy & Kia Motors Mine For Customer Sentiment

There are many channels of customer feedback and sentiment -- from call center data to surveys to social network chatter. Gathering, organizing and understanding what all of it means is a necessity. Hear how two companies are tackling the challenge.



We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Email This  | 
Print  | 
RSS
More Insights
Copyright © 2020 UBM Electronics, A UBM company, All rights reserved. Privacy Policy | Terms of Service