Free 'Business Indicators' app taps Web services to display metrics and reports. Vendor promises two-way ERP and CRM apps.

Doug Henschen, Executive Editor, Enterprise Apps

July 10, 2008

3 Min Read

Oracle is catching up in the area of mobile business intelligence (BI) by riding the coattails of the red-hot iPhone. With Apple's highly anticipated G3 iPhones set to hit stores July 11, Oracle announced on July 10 the release Oracle Business Indicators, an iPhone-native application that will enable executives and managers to access "key metrics and analytical data" from Oracle Business Intelligence Enterprise Edition (OBIEE). Oracle also promised transactional ERP and CRM applications that will support decision-making within the context of analytic information.

The Oracle Business Indicators app for iPhone taps BI metrics and reports.
The Oracle Business Indicators app for iPhone taps BI metrics and reports.
(click image for larger view)

Oracle's new Business Indicators iPhone app counters smartphone-delivery options introduced last year by Business Objects, Cognos, Microstrategy and Information Builders Inc. (IBI). Business Objects and Microstrategy support the Research in Motion (RIM) BlackBerry platform while Cognos has platform-native apps for BlackBerry, Windows Mobile and Symbian. IBI's Mobile Favorites supports Web-based delivery to any mobile browser, though it lacks platform-specific API integration.

RIM BlackBerry held a commanding 41 percent of the U.S. smartphone market in Q4 2007, according to research firm Canalys, but iPhone has moved up quickly to grab 28 percent, besting Windows Mobile's 21-percent share. So why start with the iPhone rather than the market-leading BlackBerry platform?

"This is not about not doing RIM so much as it's about seeing the rapid acceptance of the iPhone," says Lenley Hensarling, a group vice president at Oracle. "Even though companies are currently paying for Blackberry, people are buying iPhones, so it's going to be there as a platform. Apple also offered a strong development kit with really good support for Web services."

Oracle Business Indicators uses the serviced-oriented architecture capabilities of OBIEE and Oracle Business Intelligence Web Services to tap into metrics and reports available in the OBIEE catalog, though Hensarling stopped short of promising seamless delivery of existing customized reports.

"This is not intended to be a complete dashboard experience; it's about delivering selected, targeted metrics and reports from the OBIEE catalog," he says.

A top-10 sales report as seen on an iPhone.
A top-10 sales report as seen on an iPhone.
(click image for larger view)

Access and security controls for Business Indicators users are handled in OBIEE in the same way they are administered for desktop users. The English-language application is available at no charge at the iPhone App Store, and it's supported in Austria, Belgium, Canada, Denmark, Finland, Greece, Ireland, Luxembourg, Norway, Portugal, Sweden, United Kingdom, United States, Australia and New Zealand.

Oracle hasn't disclosed release dates for its planned ERP and CRM apps, but Hensarling says they'll support two-way interaction rather than the read-only approach of Business Indicators. "An 'Approvals' app will be the next offering, and it will provide in-context analytic information around specific transactions, so executives will be able to confidently approve hires, purchases and expense reports on the go," he explains. "The mobile CRM apps will enable you to manage leads, contacts and accounts, and it will support mobile forecasting."

Oracle is the second BI player to announce iPhone support this week, as open-source vendor Pentaho announced on July 9 an iPhone app developed using the iUI project, which is currently hosted on Google Code.

About the Author(s)

Doug Henschen

Executive Editor, Enterprise Apps

Doug Henschen is Executive Editor of InformationWeek, where he covers the intersection of enterprise applications with information management, business intelligence, big data and analytics. He previously served as editor in chief of Intelligent Enterprise, editor in chief of Transform Magazine, and Executive Editor at DM News. He has covered IT and data-driven marketing for more than 15 years.

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