Keeping customer satisfactory at high level
"Technology requires a balance between freedom of expression and public safety. Smith explained Microsoft's commitment to protecting the digital security of the government, its enterprise customers, and everyday consumers. This will involve prioritizing specific security safeguards, processing personal information as instructed, regulatory compliance, and transparency."
Kelly, this is an important step, but how? They are keen in implementing security, privacy at the same time transparency too, which can be contradictory in certain cases.