Re: Intranets & internal social networks are key
Kristin, I couldn't agree more. I've always found it hard to really absorb technical instructions in the abstract, whether it's how to use a device or how to work with a programming language. Once I've painted myself into a corner and really need the information, that's when I go look it up. Community resources are great for that kind of just in time information. Of course, to be a good community member, you ought to give back some discoveries of your own from time to time.
That's what it's all about!.