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12/22/2020
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Cynthia Harvey
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10 IT Trends to Watch for in 2021

Here's how the dramatic events of 2020 are likely to shape enterprise IT teams in the coming year, according to analysts from firms like Gartner, IDC, and Forrester.
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1. Faster Digital Transformation

Image: Pixabay
Image: Pixabay

Enterprises have been engaged in the process of digital transformation for several years, but in 2020, digital transformation accelerated more than anyone was predicting. The need to do more business online forced organizations to adopt digital models and processes much more quickly than planned.

Many companies have shifted money from other initiatives to digital transformation efforts in order to keep up with this trend. According to IDC, "Despite a global pandemic, direct digital transformation (DX) investment is still growing at a compound annual growth rate (CAGR) of 15.5% from 2020 to 2023 and is expected to approach $6.8 trillion as companies build on existing strategies and investments, becoming digital-at-scale future enterprises."

It added, "By 2022, 70% of all organizations will have accelerated use of digital technologies, transforming existing business processes to drive customer engagement, employee productivity, and business resiliency."

Cynthia Harvey is a freelance writer and editor based in the Detroit area. She has been covering the technology industry for more than fifteen years. View Full Bio

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