I've run Data Centers, and the truth of it, is that this article is nails it on the head. Leaders want innovation, but they cut budget then turn around saying that they want to go to the next market brouhaha. When I got there there were constant firefights met head on by some of the smartest guys I ever met. My first order of business was to stop the 'throw the update/upgrades/new product over the fence' syndrom and set a schedule for the SW team forcing themselves to get organized (not my department). It's a good thing because later I had to reduce my staff, keep the lights on, and bring in new things. I took it upon myself to look for the next technology, evaluate it, see how it would fit into the overall organizations strategy, make recommendations and so on. I would use the guys when I needed them. If the pilot was a success and approved, then I would schedule it against everything else they were doing. These were exciting time, the guys got overtime, and the customer got what they wanted. It's not a challenge...it's an opportunity!