10 Things IT Leaders Learned in 2020 - InformationWeek

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1/26/2021
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Cynthia Harvey
Cynthia Harvey
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10 Things IT Leaders Learned in 2020

The pandemic had a lot of negative effects, but it also resulted in some unexpected benefits for enterprise technology leaders and teams.
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1. Business Continuity Planning Is Essential.

Image: Antrey - stock.adobe.com
Image: Antrey - stock.adobe.com

Organizations that did not have a sufficient disaster recovery/business continuity (DR/BC) plans in place became aware of their shortcomings very quickly in the early days of the pandemic. Companies were forced to shift to remote work very quickly -- in some cases, literally overnight -- and those that were not prepared saw sharp drops in productivity, morale, customer satisfaction, and/or revenue.

One upside to the crisis is that DR/BC experts should now find it much easier to convince executives to budget for and test their plans. As one of the participants in the Cisco survey said, "One lesson I’ve taken from this crisis is the importance of preparing for low-probability events proactively."

Cynthia Harvey is a freelance writer and editor based in the Detroit area. She has been covering the technology industry for more than fifteen years. View Full Bio

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