9 CIO Tech Priorities For 2015 - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
IT Leadership // Digital Business
News
1/20/2015
09:06 AM
Doug Henschen
Doug Henschen
Slideshows
Connect Directly
Google+
LinkedIn
Twitter
RSS
E-Mail
100%
0%

9 CIO Tech Priorities For 2015

What's on the agenda for CIOs this year? Top executives at last week's NRF Big Show had plenty of advice for retailers, but these tips apply to any customer-facing company.
Previous
1 of 11
Next

Data security risks, privacy concerns, big data, and innovation. These were among the hot topics at last week's NRF Big Show 2015 in New York. It's the biggest show in retail, but these are priorities that suppliers, manufacturers, distributors, and service firms should consider as well.

This slide show sums up priorities and pointers shared by top executives during NRF educational sessions and "Big Ideas" customer panel discussions sponsored by Alteryx, SAP, and SAS. Here's a sampling of what we learned.

Data security was a hot topic in 2014, with multiple retail security breaches, but any company with a valuable brand has to consider customer data risks, said David Massey, CIO at department store Bealls. It's not enough just to meet requirements like opt-ins and PCI compliance. You must foster internal debate about the value of data collected and the risk of having it exposed.

There are ways to take advantage of mobile and sensor data anonymously, said Brooks Brothers CIO Sahal Laher, with iBeacon, WiFi, and RFID-sensors all presenting possibilities.

Big data and Internet of Things are important CIO priorities for 2015, but eBay entered the big data era 10 years ago. Today, the company is preparing for "gargantuan data." Guyatri Patel, eBay's director of global data infrastructure, said companies should be thinking about real-time data streaming, real-time analysis, and continuous updates of predictive models.

One consistent theme at the NRF show that holds useful lessons for CIOs in any industry is the need to look beyond channels. That's hard for retailers because they started with stores and added catalogs, direct mail, and, most recently, online and mobile options. Multi-channel is a reality in many businesses, but it's important to remember that customers think of you as one company. Who gets credit doesn't matter, and disparate technology systems set up for different channels had better be integrated.

Innovation is another priority for CIOs and other tech leaders. Read on for ideas on how to budget for innovation, how to set aside time for it, and how to pick, choose, and prioritize which projects will go first.

Doug Henschen is Executive Editor of InformationWeek, where he covers the intersection of enterprise applications with information management, business intelligence, big data and analytics. He previously served as editor in chief of Intelligent Enterprise, editor in chief of ... View Full Bio

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Previous
1 of 11
Next
Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
<<   <   Page 2 / 2
SachinEE
50%
50%
SachinEE,
User Rank: Ninja
1/20/2015 | 2:18:06 PM
Customer Satisfaction
Chico's really did a great job in reeling in the confidence of customers. Having the ability to choose from a range of technical attachments with your IOT without having to compromise on the facility is a great thing. If customers feel powerful, then they'll have more confidence.
SachinEE
50%
50%
SachinEE,
User Rank: Ninja
1/20/2015 | 1:59:08 PM
Trying to hit two birds with one stone
Adressing data risks and at the same time taking advantage of anonymous information without crossing a few boundaries isn't easy as it sounds. The common user is already skeptical about whether to trust the IOT because of all the cloud hacks happening around. 
<<   <   Page 2 / 2
Commentary
Enterprise Guide to Edge Computing
Cathleen Gagne, Managing Editor, InformationWeek,  10/15/2019
News
Rethinking IT: Tech Investments that Drive Business Growth
Jessica Davis, Senior Editor, Enterprise Apps,  10/3/2019
Slideshows
IT Careers: 12 Job Skills in Demand for 2020
Cynthia Harvey, Freelance Journalist, InformationWeek,  10/1/2019
White Papers
Register for InformationWeek Newsletters
Video
Current Issue
Getting Started With Emerging Technologies
Looking to help your enterprise IT team ease the stress of putting new/emerging technologies such as AI, machine learning and IoT to work for their organizations? There are a few ways to get off on the right foot. In this report we share some expert advice on how to approach some of these seemingly daunting tech challenges.
Slideshows
Flash Poll