For years, the trend has been to outsource IT functions to a third party. However, the demands of big data, analytics, and agile development are forcing companies to rethink outsourcing. Here's how David Smoley, the CIO of pharmaceutical giant AstraZeneca, started insourcing IT and embracing change for the better.
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The Next Generation of IT SupportThe workforce is changing as businesses become global and technology erodes geographical and physical barriers.IT organizations are critical to enabling this transition and can utilize next-generation tools and strategies to provide world-class support regardless of location, platform or device