That endorsement is expected to have longer-term implications as well because it's likely that Fidelity will engage the winning bidder -- either IBM or Infosys -- in a long-term outsourcing contract to handle its IT services for some years after the transaction. Again, this appears to be a clear sign that while the Satyam fiasco has certainly caused huge problems and headaches for many of Satyam's global customers, other leading IT services companies in India are continuing to extend their reach and influence in the global business of IT.
The Fidelity deal also could influence and possibly accelerate the thinking of other global corporations that have established captive IT units within India as those businesses continuously evaluate the right approaches and strategies for their global IT operations. Look at how a Fidelity spokesperson portrayed the company's thinking:
We can confirm that as part of our global business transformation strategy, we are exploring options to optimize our Technology Delivery Model. We are evaluating sourcing options with leading global technology service providers to maximize the value we can offer our stakeholders, including employees.
That summarizes some of the biggest challenges global CIOs face today: As their companies seek to transform how they approach product development, design, sourcing, sales, and marketing around the world, what's the best approach for delivering optimized infrastructure, applications, and processes around the world? Anyone who's got an answer for that, please let me know!