6 Reorg Steps To Bring Telecom, Mainstream IT Together - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
IT Leadership // IT Strategy
Commentary
9/18/2014
11:25 AM
Marty Parker
Marty Parker
Commentary

6 Reorg Steps To Bring Telecom, Mainstream IT Together

It's time to bring telecom and other IT services under one umbrella. Keys to success: eliminate silos, consolidate expertise, leverage new skills.
2 of 2

2 of 2
Comment  | 
Print  | 
Comments
Newest First  |  Oldest First  |  Threaded View
zerox203
100%
0%
zerox203,
User Rank: Ninja
9/19/2014 | 1:09:54 AM
Re: 6 Reorg Steps For Telecom
This is a great list, Marty, and as you say, it's most suited for organizations that are lagging behind on some changes they probably should have made years ago. After all, even if these employees still have telephones on their desk, they probably aren't using them all that much! The notion that anyone even still has dedicated telecom staff seems strange to me, but as they say, someone's got to do it. In the sense, some of the more heady concepts here seem like great things to keep in mind for even the most cutting edge companies.

Some of these tips are  pretty straightforward (disaggregated > vertical), but others are bound to be a little more painful depending on your organization. Your 'business analysis team' might just be one guy, and he might already have his plate pretty full. If your telecom support is outsourced, it might be a little tricky to merge it with IT support (or, heck, maybe your IT support is outsourced). App integration might be slow or impossible if your pipeline is already set, or it might be not relevant for you. Seems like an area where your needs are going to vary widely based on the type and size of your business. Regardless of all that, your point is on the money - it's  high time we rethink how we view telecom.
Slideshows
What Digital Transformation Is (And Isn't)
Cynthia Harvey, Freelance Journalist, InformationWeek,  12/4/2019
Commentary
Watch Out for New Barriers to Faster Software Development
Lisa Morgan, Freelance Writer,  12/3/2019
Commentary
If DevOps Is So Awesome, Why Is Your Initiative Failing?
Guest Commentary, Guest Commentary,  12/2/2019
White Papers
Register for InformationWeek Newsletters
Video
Current Issue
Getting Started With Emerging Technologies
Looking to help your enterprise IT team ease the stress of putting new/emerging technologies such as AI, machine learning and IoT to work for their organizations? There are a few ways to get off on the right foot. In this report we share some expert advice on how to approach some of these seemingly daunting tech challenges.
Slideshows
Flash Poll