8 Painful Vendor Mistakes IT Pros Make

Overlooking IT Service Contracts

With each new product deployment comes the need for vendor service, yet it's all too easy to let these service contracts renew without review. That's one of the bigger mistakes one respondent said his company made in the past 12 months.

"A large portion of an IT budget is comprised of service contracts, and frequently there are many legacy agreements that can be renegotiated and re-evaluated to lower spend," the respondent said. "If we had engaged dedicated resources earlier, it would have led to cost efficiencies and forced us to gauge the value of our service contract portfolio."

Lesson learned: Investing the time and personnel to evaluate your vendor service contracts on a regular basis will pay off in terms of potential cost savings. It will also help eliminate redundancies as your organization's service needs change.

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