DevOps Culture Clash: Think Process - InformationWeek

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IoT
IoT
IT Leadership // IT Strategy
Commentary
10/14/2014
10:26 AM
Lori MacVittie
Lori MacVittie
Commentary

DevOps Culture Clash: Think Process

Even the most charismatic leader can't just tell people to change from a silo-based culture to DevOps. You have to gradually introduce new goals, one pilot project at a time.

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zerox203
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zerox203,
User Rank: Ninja
10/17/2014 | 2:43:27 AM
Re: DevOps Culture Clash
very well-said, Lori. I think this is partially an age-old problem when it comes to IT, and that's overhype and overuse of buzzwords - without understanding their real meaning. We see lots of articles on 'what DevOps is and what it isn't', but we shouldn't have to, right? If someone is going to use the word (and as you say, if a consulting firm is going to list it as their specialty), they should know what it means, shouldn't they? DevOps is about results-driven, specific goals - that's not incidental to the idea, that's the whole idea!

As for getting IT pros to adopt culture shifts overnight... yeah, that's not really going to happen? And why should it? That sounds more like trying check something off a list than trying to achieve a real business goal. You have emphasize the aspect they'll benefit from (and believe it or not, helping the business is one of them. They want to help the business). Developers want all this red tape to get out of their way, they want processes to be focused on specific, achievable goals. Dont emphasize how much faster they'll have to get things done - emphasize how much faster they'll be able to get things done.

 
Lorna Garey
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Lorna Garey,
User Rank: Author
10/14/2014 | 4:25:15 PM
Lead, Don't Push
Success breeds success -- if a pilot works out well and one unit cuts time to deploy in half, with fewer errors, everyone is going to want in. It does seem, however, that the ops teams may need more of a nudge, especially if they're wary of having to learn to code. 
Stratustician
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Stratustician,
User Rank: Ninja
10/14/2014 | 4:09:24 PM
Re: Tools
I agree, DevOps is about building new teams that holistically build applications or projects together.  Like any team, dynamics are going to play big time since everyone will have their own agenda.  Focusing on a single project, ensuring you have a great followup that honestly looks at the process and how teams could work more effectively is going to help. Throwing everyone into a room and saying "do this now" is probably going to end up causing a lot of culture clashes.
ChrisMurphy
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ChrisMurphy,
User Rank: Author
10/14/2014 | 12:42:59 PM
Tools
At Interop New York earlier this month, I talked with a vendor executive who attended a few DevOps Days events, where he got pushback anytime he'd talk about tools. People wanted to stress it's all about culture, culture, culture. Certainly you need to get the culture right, but you also need this kind of practical, tactical view thta Lori brings.     
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