Like points 1 and 2
Andrew, great post. I like the idea of these tips, specifically points 1 and 2 --- to ID why Shadow IT came about in the first place and how to fix those reasons/mend fences with disaffected employees. But as for reinstating IT as the sole tech gatekeeper, I think the animals are out of the barn (is that the saying?). I think the analogy is when a state/government loses the monopoly on force in a country. To reinstate that, it takes coersion. I don't think most IT departments have that in them, and I don't think modern workforces and enterprises would put up with it.