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3/18/2015
06:10 PM
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Shadow IT: 8 Ways To Cope

If you're sick and tired of Shadow IT in your organization, you're not alone. Here are some coping mechanisms to help you get a handle on things.
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Reduce Evaluation Times
When business units come to IT with new technology requests, one of the biggest complaints I hear is that the review process simply takes too long. Either the IT department considers the requests low priority, or it digs far too deep into the audit process. High-priority technology evaluations should be timely and cursory. This can be a tricky tightrope for IT to walk. Seasoned IT professionals need to be heavily involved in the evaluation process. This is no place for rookies unless you want an IT roadmap that's full of potholes.
(Image: Jarmoluk via Pixabay)

Reduce Evaluation Times

When business units come to IT with new technology requests, one of the biggest complaints I hear is that the review process simply takes too long. Either the IT department considers the requests low priority, or it digs far too deep into the audit process. High-priority technology evaluations should be timely and cursory. This can be a tricky tightrope for IT to walk. Seasoned IT professionals need to be heavily involved in the evaluation process. This is no place for rookies unless you want an IT roadmap thatís full of potholes.

(Image: Jarmoluk via Pixabay)

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Broadway0474
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Broadway0474,
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3/18/2015 | 11:01:04 PM
Like points 1 and 2
Andrew, great post. I like the idea of these tips, specifically points 1 and 2 --- to ID why Shadow IT came about in the first place and how to fix those reasons/mend fences with disaffected employees. But as for reinstating IT as the sole tech gatekeeper, I think the animals are out of the barn (is that the saying?). I think the analogy is when a state/government loses the monopoly on force in a country. To reinstate that, it takes coersion. I don't think most IT departments have that in them, and I don't think modern workforces and enterprises would put up with it.
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