The difference couldn't be clearer
Imhoff drew an even starker contrast between the old IT staff and the new staff as we addressed the subject the second time in the interview: "We used to hire for technical prowess. Even if you were a jerk, we'd hire you," he said. But too many jerks add up to bad communicatkion skills when interacting with the business uses and outside customers. Now, when IT managers interview candidates, they're looking for "technical skills in people who also understand people."