Re: New IT roles
@Broadway, I'm going into my evangelist role just for you. First, Sharepoint does much, much more than the world email lives in. You can build an intranet with it, extend it to places where email just doesn't go. Here, we extend it to the shopfloor guys, who have no email. We use Lotus Notes, the fully loaded cost of a Notes license for us is about $700 a year by the time Corp allocates a portion of our global WAN cost back to us. We have about 40 concurrent shopfloor guys. The guys can use Sharepoint to see company announcements and access ISO controlled work instructions.
We've implemented a version of Announcement web part that we call a Whiteboard and I have one on every Home page of every shopfloor workgroup and one associated with every office department. People in office can ask for an Alert on their Whiteboard, when someone posts to it you get an email with the post. This gives us a way to have electronic dialog with shopfloor without them having email.
SP doesn't replace email, it complements it. Email is fine for asking Joe Bob where he wants to go for lunch today. But if you are exchanging info on how to do something in your company, it would have much more leverage if stored in a FAQ Discussion forum for anyone to reference it. Who is ever going to find your private email in future, including probably yourself?
That is where this evangelist role is targeted, getting serial emailers to actually change their behavior and use a FAQ knowledge base to share with the NEXT guy who might be filling job of guy you are emailing.
Even mundane things like company announcements/news. Sure you can create a massive group email list and send it to everyone. Lot of overhead on that versus just posting to company news list and letting people go read it when they are ready. Again, with alerts, they can end up with an email if they choose. But most people are looking to reduce email, Sharepoint and other software like it are a tool to do so.
I'm not even going to go into all the other things Sharepoint can do, KPI metrics, wikis, etc. And I'm just talking about the "free" SP, not the Enterprise licensed stuff which gives you Excel Services and stuff. I did not find sufficient ROI to justify that versus other techniques of doing same thing. Meaning, we don't need to have two people working on same Excel at same time.
But my point is, if you are equating Sharepoint/collaboration to email and DropBox, you have some stuff to learn about it.