The Sametime Commandments a.k.a. Sametime Etiquette
With Lotus' restoration of the Sametime brand to the vaunted enterprise instant messaging and collaboration platform, I thought I would share with you our "guidelines" for instant messaging usage. With no further ado, here are the Sametime Commandments.
1.) I will keep it casual. Instant messages are not replacements for serious, face-to-face communications. Don't use instant messages to be confrontational. For example, IMs are not the place to break up with a paramour, criticize a colleague, or reprimand an employee. 2.) I will respect the fact that there are other forms of communication other than IM. 3.) I will not bother others to ask about the whereabouts of other people, unless it is urgent. 4.) I will not send stupid links via IM that waste everyone's time. 5.) I will try to indicate my complete presence information to the extent possible. 6.) I will knock before entering and ask if that person can chat. 7.) I will be brief. Don't substitute IMs for a telephone call or e-mail. 8.) I will not message someone repeatedly when they don't respond. 9.) I will set my availability status to change automatically when I am inactive for more than 10 minutes. 10.) I will try to abide by the above.
The above is Basex' unofficial "policy" for the use of instant messaging. We find it useful - and I hope you will too!
How Enterprises Are Attacking the IT Security EnterpriseTo learn more about what organizations are doing to tackle attacks and threats we surveyed a group of 300 IT and infosec professionals to find out what their biggest IT security challenges are and what they're doing to defend against today's threats. Download the report to see what they're saying.
Infographic: The State of DevOps in 2017Is DevOps helping organizations reduce costs and time-to-market for software releases? What's getting in the way of DevOps adoption? Find out in this InformationWeek and Interop ITX infographic on the state of DevOps in 2017.
Digital Transformation Myths & TruthsTransformation is on every IT organization's to-do list, but effectively transforming IT means a major shift in technology as well as business models and culture. In this IT Trend Report, we examine some of the misconceptions of digital transformation and look at steps you can take to succeed technically and culturally.