In This Issue:
1. Editor's Note: This Time, IT's Personal
2. Today's Top Story
- New Security Technology Won't Foil Identity Theft,
- Koran-Quoting Trojan Blocks Access To Porn Sites
- Symantec Patches Another Antivirus Security Flaw
- The Four Most Common Security Dangers
3. Breaking News
- Satellite Communications Fill Katrina's Telephone Void ...
- ... As Phones, Computers Come To Astrodome Refugees
- Online Advertisers To Customers: Pick Up The Phone
- Typhoon Nabi Hits Japanese Production
- Adobe Extends LiveCycle Line
- Microsoft, Logitech Move More Mice
- Toyota Computer Makes You Watch The Road
- Digital Audio Looks To Conquer AM Airwaves
4. In Depth: Voice Over IP
- 3Com Rolls Out New VoIP Applications
- Google, Microsoft At It Again--This Time It's VoIP
- Analysis: Microsoft Moves Deeper Into VoIP
- Skype Insists It's Not For Sale; IPO Another Question
5. Voice Of Authority
- Data On Your Portable Devices: Priceless
6. White Papers
- Case Study: First American Meets Its Help-Desk Goals
7. Get More Out Of InformationWeek
8. Manage Your Newsletter Subscription
Quote of the day:
" 'Hope' is the thing with feathers
That perches in the soul
And sings the tune without the words
And never stops--at all."
-- Emily Dickinson
1. Editor's Note: This Time, IT's Personal
The burgeoning number of computer-related resources becoming
available to those victimized by Hurricane Katrina underscores
how essential technology has become to our everyday lives.
And no, it's not just about the overall communications
infrastructure, though that's critical, of course. Nor is it
about how technology is part of everything from cars to toasters,
although that's also true. To me, the tragedy of Katrina
emphasizes how truly embedded the use of technology has become at
such a deeply personal level.
It's been riveting to watch the progression of tech-related help,
which at the beginning was understandably based on the physical
needs of survival. But now the tech-related assistance is going
even deeper, to include tools to help assuage emotional needs.
There are increasing numbers of Web sites to help refugees connect with loved ones--either to find
family members scattered in the wake of Katrina or to let people
in other parts of the country know they've landed safely. To help
this happen, there's an effort under way to get computers and
communications hubs installed in places such as the Houston Astrodome to allow those displaced
by the storm to begin their online search. IT vendors and
individual technology practitioners are donating time, equipment, and money to help
facilitate the infrastructure needed in shelters and other
Longer term, as the physical needs of the displaced continue to
be provided for, the most powerful use of technology, and the Web
in particular, will be to help the victims tell their stories.
To read more about the types of tech-related help now becoming
available, please check out my blog entry. And to anyone helping the
victims begin their journey back--with technology or by any other
With most landline and cell-phone networks still dead in New
Orleans and along the Gulf Coast where Hurricane Katrina hit
hardest, there has been an almost panicky run to satellite phone
service, which has remained uninterrupted in the days since the
hurricane plowed into the region.
... As Phones, Computers Come To Astrodome Refugees
Newly displaced from the Superdome in New Orleans, the new Texas
residents are getting 10-minute blocks of time to make free local
and long-distance calls to try to connect with family members
left behind or scattered among other sites.
Online Advertisers To Customers: Pick Up The Phone
The approach, called pay-per-call, is to prompt Web surfers to
use the phone instead of clicking on an ad or sending an E-mail.
It's ideal for smaller businesses whose customers ask lots of questions.
Typhoon Nabi Hits Japanese Production
Major manufacturing plants belonging to Sony, Fujitsu, and
Toshiba are all located in the central path of the storm, but
damage is said to be slight.
Adobe Extends LiveCycle Line
Adobe Systems beefed up its line of server-based products for the
enterprise, adding component-based building blocks for assembling
workflows and analyzing business processes.
Microsoft, Logitech Move More Mice
Microsoft says its new mice require less hand movements in
confined spaces and are more accurate than other mice. One of the
Logitech mice includes lights to indicate new mail or instant
messages, and power-saving features.
Drop In IT Confidence
Business-technology managers are feeling uncertain about the U.S.
economy and industry prospects. Learn how this will impact
business and technology initiatives for the remainder of the year
in InformationWeek Research's Evolving IT Priorities 3Q research.
The true dollar value of a laptop, cell phone, PDA, or iPod isn't
on the price tags attached to the devices, but the entertainment
stored on them, Eric Chabrow says. For the typical member of
Generation Y--18- to 24-year-olds who grew up with portable
technologies--the value of the stored data approaches $2,200.
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