Toshiba Reports Sony Battery-Related Notebook Fire - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
Hardware & Infrastructure

Toshiba Reports Sony Battery-Related Notebook Fire

The U.S. Consumer Product Safety Commission has listed 16 reports of Sony lithium-ion notebook batteries overheating.

Toshiba on Tuesday reported a Sony battery was responsible for a notebook recently bursting into flames, and said it would redouble its efforts to get customers to return the defective devices, which are the focus of the largest recall in the history of the computer industry.

The fire occurred May 24 and was later linked to a short circuit within the Sony battery pack, Toshiba said. The computer maker has had a recall program in place since late September 2006, when Sony launched a global replacement program.

Nevertheless, the most recent fire involved a notebook with the original Sony battery, and followed a similar incident in April in Japan that stemmed from an unreplaced battery, Toshiba said. As a result, the company has embarked on a new round of efforts to encourage customers to check their PCs and to get the batteries replaced if they're on Toshiba's list of notebooks with potentially defective batteries. Toshiba is replacing batteries without charge.

The U.S. Consumer Product Safety Commission has listed 16 reports of Sony lithium-ion notebook batteries overheating.

Acer America is the latest computer maker to join Sony's replacement program, launching a recall of 27,000 batteries in April. In March, rival laptop maker Lenovo voluntarily recalled about 205,000 ThinkPad batteries that could pose a danger to customers. The battery recall was the second for Lenovo in six months.

Sony's first global recall of more than 10 million batteries came last year when power sources used in notebooks from several manufacturers, including Apple and Dell, began showing defects and overheating. It was the largest recall ever in the computer industry.

While the recalls haven't affected the number of notebooks sold, a survey by IDC found that 15% of corporate buyers and consumers would change brands to avoid potential safety problems. Such a change is enough of an impact to sway vendors' market share, IDC said.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
The State of Cloud Computing - Fall 2020
The State of Cloud Computing - Fall 2020
Download this report to compare how cloud usage and spending patterns have changed in 2020, and how respondents think they'll evolve over the next two years.
Commentary
2021 Outlook: Tackling Cloud Transformation Choices
Joao-Pierre S. Ruth, Senior Writer,  1/4/2021
News
Enterprise IT Leaders Face Two Paths to AI
Jessica Davis, Senior Editor, Enterprise Apps,  12/23/2020
Slideshows
10 IT Trends to Watch for in 2021
Cynthia Harvey, Freelance Journalist, InformationWeek,  12/22/2020
Register for InformationWeek Newsletters
Video
Current Issue
2021 Top Enterprise IT Trends
We've identified the key trends that are poised to impact the IT landscape in 2021. Find out why they're important and how they will affect you.
White Papers
Slideshows
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Sponsored Video
Flash Poll