Traxi Unveils Software To Integrate VoIP, Enterprise Apps - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.


Traxi Unveils Software To Integrate VoIP, Enterprise Apps

Traxi has unveiled a new member of its Volcrum product family designed to integrate VoIP with enterprise applications.

Traxi Technologies, LLC yesterday unveiled a new member of its Volcrum product family designed to integrate voice over IP (VoIP) telephony with enterprise applications.

Volcrum Voice adds call recording, call storage, and call reporting functions to a VoIP phone system. The web-based application's call recording component can archive calls for subsequent searching and playback. According to Traxi, Volcrum Voice is both highly customizable and flexible and can integrate easily with any application from packaged software to proprietary applications.

"We are seeing a tremendous amount of companies replacing, or upgrading, internal phone systems and applications," Traxi President Lou Person said in a statement. "Over half of those making the change are moving to VoIP because they are interested in the additional applications VoIP provides, such as phone and data integration. Volcrum Voice implements that vision one step further and increases the application richness of the phone system. One of its many capabilities, Volcrum Voice can integrate your contact database and record calls for subsequent mining and playback".

Last month, Traxi launched its Volcrum VoIP middleware application designed to integrate voice networks with enterprise tools like customer relationship management (CRM), to complement its a comprehensive range of VoIP integration services. In addition to its application offerings, the company offers a continuous help desk and monitoring service and what it calls "total voice and data redundancy" to provide disaster relief and business continuity to its customers.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
InformationWeek Is Getting an Upgrade!

Find out more about our plans to improve the look, functionality, and performance of the InformationWeek site in the coming months.

How SolarWinds Changed Cybersecurity Leadership's Priorities
Jessica Davis, Senior Editor, Enterprise Apps,  5/26/2021
How CIOs Can Advance Company Sustainability Goals
Lisa Morgan, Freelance Writer,  5/26/2021
IT Skills: Top 10 Programming Languages for 2021
Cynthia Harvey, Freelance Journalist, InformationWeek,  5/21/2021
White Papers
Register for InformationWeek Newsletters
2021 State of ITOps and SecOps Report
2021 State of ITOps and SecOps Report
This new report from InformationWeek explores what we've learned over the past year, critical trends around ITOps and SecOps, and where leaders are focusing their time and efforts to support a growing digital economy. Download it today!
Current Issue
Planning Your Digital Transformation Roadmap
Download this report to learn about the latest technologies and best practices or ensuring a successful transition from outdated business transformation tactics.
Flash Poll