VoiceCon: Motorola To Launch Next-Generation Interoperability Effort - InformationWeek

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Software // Enterprise Applications

VoiceCon: Motorola To Launch Next-Generation Interoperability Effort

Motorola intends to provide integrated mobile access to e-mail, calendar, and other apps, as well as ways to extend PBX functionality to wireless devices.

Motorola announced Monday that it will launch its next-generation voice products under its Total Enterprise Access and Mobility (TEAM) name and demonstrate the new technology at the VoiceCon 2008 conference this week in Orlando.

The company said its effort will include push-to-talk services over wireless LANs. Motorola provides push-to-talk capabilities over an iDEN network for Sprint Nextel, and it's upgrading those capabilities. The innovative feature offered by Nextel over the iDEN network is a key reason why Nextel grew rapidly in the early part of the current decade. Nextel was acquired by Sprint in 2005.

The TEAM demonstrations also will feature new integrated mobile access to e-mail, calendar, and personal information management applications, as well as ways to extend PBX functionality to wireless devices, including smartphones and mobile computers.

"TEAM solutions will provide security and management as well as a common architecture that will interoperate with an organization's existing voice and IT infrastructure such as PBXs, wired and wireless LANS, and two-way radios," Motorola said in a statement. Motorola said the ability to interoperate with existing technology will help businesses extend their current communications capabilities to a new set of workers.

The new approach will help organizations achieve true interoperability "from the corner office to the shop floor [and at] the loading dock and on the road," said Imran Akbar, VP and general manager of converged enterprise communications in Motorola's enterprise mobility business.

In its next generation of voice mobility products that are aimed at enterprises, Motorola is drawing on its support centers, which provide 24x7 service. The support and repair offerings range from the company's Service from the Start with Comprehensive Coverage to Advance Exchange to On Site System Support.

Motorola said at VoiceCon that it will demo seamless extensions of voice services from enterprise wireless LAN to wireless networks.

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