Wells Fargo Proffers $100,000 Reward For Stolen Computers
The banking and financial-services company is trying to catch those responsible for stealing computers that contained confidential customer information.
Wells Fargo & Co. says it will pay a $100,000 reward for original information leading directly to the arrest and conviction of thieves responsible for stealing computers that contained confidential information about some of its customers.
Last week, the banking and financial-services company notified the customers whose information was stolen. Wells Fargo reported that the office of an analyst hired by the company was burglarized and computer equipment was stolen that contained account information about customers who held personal lines of credit with the bank. Some of the stolen information included customers' names, addresses, Social Security numbers, and their credit-account numbers. The company says no passwords or PINs were stolen.
The theft may not have been directed at Wells Fargo. The company says equipment was also stolen from the offices of unrelated businesses in the same building. So far, the company is not familiar with any fraudulent activity surrounding the stolen account information.
Wells Fargo said in a statement that aside from notifying affected customers, it's also monitoring the at-risk accounts, changing their account numbers, adding a Credit Alert report to customers' credit reports, providing 24-hour access to specially trained account representatives, and providing a one-year membership to a credit-monitoring reporting service so customers can quickly learn if any of their information is being misused.
Mark Rasch, an identity-theft legal expert and VP and chief security counsel at security vendor Solutionary Inc., says Wells Fargo is making the right moves. "Based up what we know so far, they're doing exactly the types of things they should be doing and they should be commended for that," says Rasch.
Wells Fargo is working with law-enforcement agencies regarding the theft. Anyone with information about the theft should call WeTip Anonymous at 800-78-CRIME.
How Enterprises Are Attacking the IT Security EnterpriseTo learn more about what organizations are doing to tackle attacks and threats we surveyed a group of 300 IT and infosec professionals to find out what their biggest IT security challenges are and what they're doing to defend against today's threats. Download the report to see what they're saying.
Infographic: The State of DevOps in 2017Is DevOps helping organizations reduce costs and time-to-market for software releases? What's getting in the way of DevOps adoption? Find out in this InformationWeek and Interop ITX infographic on the state of DevOps in 2017.
2017 State of IT ReportIn today's technology-driven world, "innovation" has become a basic expectation. IT leaders are tasked with making technical magic, improving customer experience, and boosting the bottom line -- yet often without any increase to the IT budget. How are organizations striking the balance between new initiatives and cost control? Download our report to learn about the biggest challenges and how savvy IT executives are overcoming them.