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Why an Integrated Contact Center is Critical for Customer Experience

by Five9, Inc.Jan 23, 2019

Talk about improving your customer experience is meaningless if you don?t have appropriately integrated systems and applications to deliver that experience. Your agents need Contact Center, CRM, WFO, and UC/collaboration integrated in order to deliver world-class customer service. In this webinar, Sheila McGee Smith and Five9 will help you identify which integrated systems have the most impact on agent performance, and how to make sure your solution is as efficient and effective as possible to

Getting More from Less: 3 Ways Replacing AV with a Security Platform Can Help You

by Carbon BlackJan 04, 2019

The threat landscape is growing increasingly sophisticated and is bypassing traditional antivirus. To combat this, IT and security professionals are adding products to their security stack. In fact, 48% of organizations are using more than 25 different discrete or point security tools to manage, investigate, and respond to security threats. Each has its own endpoint agent, dataset, console, and back end. The result is a lot of complexity and not enough efficacy.

It doesn?t have to

The Network of the Future is Powered by AI

by Mist SystemsSep 24, 2018

Artificial intelligence (AI) promises to reshape the way IT organizations deploy and manage infrastructure and how users consume those services. On the networking front, AI allows networks to be more predictive and intelligent, with the ability to automatically make recommendations and implement policies to save time and money and reduce downtime. The IT department at Dartmouth College is on the leading edge of this movement, realizing that students learn best using a network architecture that

Lambda Architecture with In-Memory Technology

by DellSep 21, 2018

Envision a future in which executives have immediate access to streaming data detailing the inner workings of their business, where they can mine large data stores for valuable insights providing a competitive advantage. The path to achieving this vision isn?t always clear, but this webinar series can help.

The time of the traditional data warehouse is coming to an end. Designed to meet business intelligence needs of an earlier era traditional data warehouses can?t handle the

Lamba Architecture with In-Memory Technology: Building the Data Warehouse of the Future

by Dell EMC Intel®Oct 23, 2018

Legacy data warehouses are no longer meeting today's need for fast, ongoing access to detailed analytics. Instead, organizations need a new type of data warehouse based on two-tier Lamba architecture accelerated by in-memory technology. This data warehouse of the future offers the performance they need while keeping costs low.

The easiest way to transition to this data warehouse of the future is a four-step process. Enterprises often begin by offloading their ETL processes to Hadoop,

Live from Ignite: How to Plan Your Microsoft UC&C Journey’s Next Steps

by Ribbon Communications and PolycomSep 04, 2018

Join No Jitter, Ribbon Communications and Polycom, now a part of Plantronics, for an update on Microsoft Ignite, and a focus on critical things you need to know about your voice deployment on Teams and Skype for Business. Kevin Kieller, Microsoft UC&C expert, Kevin Isacks from Ribbon Communications and Laura Marx from Polycom will discuss how customers need to think about managing telephony in a cloud-first environment. Critical elements such as security, manageability and emergency management

The Forrester Tech Tide on Everything You Need to Implement a Zero Trust Strategy

by CyxteraSep 21, 2018

Read the complimentary Forrester analysis of the maturity and business value of the 25 technology categories that support Zero Trust threat prevention.

Definitive Guide to Software-Defined Perimeters

by CyxteraSep 21, 2018

Today's network security reality has changed. It's time for an identity-centric, zero-trust approach and it's called a Software-Defined Perimeter. The Definitive Guide discusses the core principles of SDP, the technical architecture - 'authenticate-first, connect second,' and uses cases. Learn more about the most comprehensive SDP solution in the market that goes beyond the SDP-spec to provide an adaptive, identity-centric full network platform built for the hybrid enterprise.

How VPNs and Firewalls Put You at Risk

by CyxteraSep 21, 2018

Security threats, employee work habits, and IT infrastructure have all changed to make VPNs and Firewalls less relevant -- and potentially even dangerous -- to your organization.

Are Your Network Users Over-Privileged?

by CyxteraSep 21, 2018

Businesses today protect against all sorts of cyber threats - hackers, malicious insiders, inadvertent actors, and even state-sponsored cyber attacks. One category that often goes underrepresented in conversations about prevention is privileged users. Are your network users over-privileged?


Carbon Black

Carbon Black has designed the most complete next-gen endpoint-security platform, enabling organizations to stop the most attacks, see every threat, close security gaps, and evolve their defenses. The Cb Endpoint Security Platform helps organizations of all sizes replace legacy antivirus technology, lock down systems, and arm incident response teams with advanced tools to proactively hunt down threats. Today, Carbon Black has approximately 2,000 worldwide customers, including 25 of the Fortune 100 and more than 600 employees. Carbon Black was voted Best Endpoint Protection by security professionals in the SANS Institute's Best of 2015 Awards.


Headquarters: Coral Gables, Florida

Cyxtera provides data center colocation, enterprise application cloud computing provider, hybrid cloud, cybersecurity and analytics solutions.


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