Would You Bank With Your Bank? How Technology Can Help Banks Restore Customer Confidence
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Overview: Bailouts, mergers, failures, and acquisitions. These are familiar words that were all too frequently the lead stories in the financial services industry in 2008. What will it take to restore corporates' trust in the financial services industry? Recent headlines have not only increased the pressures in the marketplace but have also created new opportunities for regional and community banks to capture market share away from the big boys.