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Research: E-Mail Archiving

Nov 01, 2008

E-Mail Archives: Essential For Today’s Business

Every good courtroom drama shows a beleaguered attorney sifting through mountains of paper in search of a damning document that will sink the opposition's case like a depth charge.These days, that beleaguered attorney is more likely to be sitting in front of a computer screen, trying to filter terabytes of data with complex search queries.

It may be less cinematic, but it's reality.

It's also the reason so many enterprises are investigating e-mail archives.These products are essential for any organization that faces regulations, compliance mandates, and litigation … in other words, most everyone. E-mail is the prime target of information requests, whether an SEC audit, an internal investigation, or a lawsuit, so CIOs need to get their hands on relevant messages as quickly as possible. E-mail archives can help.These products capture all messages and attachments, store them on disk, and index them for administrative and end-user searches. Archives also have other benefits.They can lighten the load on production mail servers, give users virtually unlimited inboxes, and help IT properly manage retention and disposition policies.

This report analyzes responses from more than 800 business technology professionals; examines the role of e-mail archives in the enterprise; discusses on-premises vs. service-based offerings; and provides best-practice guidelines for deployment, retention/disposition of messages, and e-discovery. We also provide in-depth profiles of 35 e-mail archive products and services, including informative features tables. (271008)

Survey Name: InformationWeek Analytics E-Mail Archiving Study
Survey Date: July 2008
Region: North America
Number of Respondents: 864

Research Report