Comergent Technologies

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Whitepaper: Beyond CRM And ERP: eBusiness To Optimize Customer And Partner Sales

by Comergent TechnologiesJan 01, 2008

Corporations have made significant investments in Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) solutions in terms of money, time and resources. These systems automate core business processes such as manufacturing, finance and sales operations, while managing critical master data on products, customers and transactions. They lack critical capabilities that companies need to compete in today’s eBusiness-centric economy, in which more and more customers are demanding the ability to conduct business electronically.