TECH DIGITAL RESOURCE LIBRARY

VoiceCon Orlando 2009

VoiceCon is recognized as the leading event for enterprise decision-makers who need to evaluate their options for migrating to IP Telephony, Converged Networks and Unified Communications. VoiceCon presents a unique opportunity for you to speak with the experts, hear first-hand the lessons learned by enterprises that are already making the migration, to network with your peers at the receptions and see industry-leading products at the VoiceCon Exhibition. VoiceCon is focused entirely on enterprise communications -- IP Telephony, Converged Networks and Unified Communications. It is designed with one fundamental goal: To help you maximize your investment in these technologies.

Our Website: http://www.voicecon.com/


Latest Content From VoiceCon Orlando 2009

Whitepaper: Cisco IP Telephony Proposal Taps Unified Communications

by VoiceCon Orlando 2009Mar 30, 2009

Cisco presents its response to the VoiceCon request for proposal (RFP) for an IP telephony system in a panel discussion. According to Cisco's proposal, its unified communications (UC) solutions unify voice, video, data, and mobile applications on fixed and mobile networks and deliver easy-to-use, media-rich collaboration.


Whitepaper: VoiceCon's IP Telephony RFP: An NEC Solution

by VoiceCon Orlando 2009Mar 30, 2009

An RFP process to purchase a new enterprise communications system can be an exhaustive and time consuming experience. The objective of this presentation is to facilitate this task for customers who plan to issue an RFP for an IP telephony system in the near future. Mark Pendleton presents NEC's response to VoiceCon's RFP, providing a look at one vendor's particular approach to the request. It covers: system architecture and design of common control and common equipment, voice terminals, generic software features, voice/integrated messaging, ACD features/functions, Unified Communications options, and systems management.


Whitepaper: ShoreTel's Response To VoiceCon RFP For An IP Telephony System

by VoiceCon Orlando 2009Mar 30, 2009

ShoreTel's Jeff Ridley presents the company's response to the VoiceCon RFP for an IP telephony system during a panel discussion at VoiceCon Orlando 2009. The ShoreTel IP solution is a single system distributed over multiple sites, with call control distributed across the network via the ShoreGear voice switches deployed at each location. Each ShoreGear switch contains the system routing configuration and performs its own call control, providing a single system distributed across all locations and individually survivable at each location.


Whitepaper: Video On The Enterprise Network

by VoiceCon Orlando 2009Mar 30, 2009

Like voice, video is a real-time communications medium with stringent performance requirements. Unlike voice, however, video can also consume large amounts of bandwidth, and video networks may also be architected differently from voice networks. As a result, enterprise managers face many new concerns when configuring a network infrastructure to support video, from quality of service to overlay networks and from global connectivity to inter-company connections. John Bartlett helps you understand why video needs a different network, and give you concrete information on how to structure the right network for your video deployment.


Whitepaper: IP Telephony Basics To Best Practices Part 2: Procurement Issues

by VoiceCon Orlando 2009Mar 30, 2009

In this presentation, Delphi's Gary Audin takes it back to the basics of IP Telephony/Unified Communications with a look at the procurement cycle. With a detailed look at all the factors that come into play, from assigning a project leader to deciding which handsets and instant messaging tools to use, Audin helps decision-makers get their heads around what can be a massive undertaking.


Whitepaper: The Fundamentals Of SIP

by VoiceCon Orlando 2009Mar 30, 2009

David Bryan, communications consultant at Cogent Force and chair of the IETF P2PSIP working group, presents the basics of SIP. Focused on the fundamentals of the protocol and its usage, Bryan starts with the very basic ideas and progresses through call initiation, INVITE, transactions and dialogs, multiple varieties of forking, SIMPLE, and more.


Whitepaper: IP Telephony Market: Who's Winning And Who's Losing

by VoiceCon Orlando 2009Mar 30, 2009

An RFP process to purchase a new enterprise communications system can be an exhaustive and time consuming experience. In this presentation, Allan Sulkin, president of TEQConsult Group, lays the groundwork for anyone planning to issue an RFP for an IP telephony system in the near future.


Whitepaper: VoIP Troubleshooting, Monitoring And Metrics

by VoiceCon Orlando 2009Mar 30, 2009

You've decided to make the transition from your PBX to a VoIP system and have navigated the procurement and initial installation process. Now the real world of operating a production network comes into focus: When problems arise, what causes them? How do you troubleshoot them? Terry Slattery, Principal Consultant at Chesapeake Netcraftsmen, will show you how to identify and troubleshoot VoIP problems, how to configure your network management system to monitor key network factors that impact VoIP and what metrics indicate an adverse impact on VoIP operation. Troubleshooting covers failed calls, one-way audio, poor audio quality, excessive echo and other common problems, as well as how to address them. The Monitoring and Metrics section describes how to watch your VoIP system and the network on which it operates, as well as key metrics like call failures, call performance characteristics, network congestion, and QoS that can be used to proactively identify potential problems.


Whitepaper: IBM's Response To VoiceCon's RFP For An IP Telephony System

by VoiceCon Orlando 2009Mar 30, 2009

In a panel discussion, David Marshak presents IBM's response to the VoiceCon RFP for an IP telephony system. There are three parts to the IBM solution, which essentially add Unified Communications and Unified Messaging to any existing IP or TDM PBX equipment. IBM�s solution and approach is to enhance the telephony equipment that customers have chosen with Unified Communications and Unified Messaging capabilities.


Whitepaper: IP Telephony/Unified Communication Basics To Best Practices:Technology Issues

by VoiceCon Orlando 2009Mar 30, 2009

Legacy PBX systems are being retired and new functionality is essentially only available with IP-based systems. Enterprises are not faced with the question of whether to migrate to Voice over IP (VoIP) and IP Telephony (IPT), it's a question of when. And the emerging capabilities for UC increase the complexity this transition. Despite the growth of these technologies, many enterprises have limited experience with IP Telephony and VoIP, and once the decision to migrate is made, there are tough challenges to face--from determining the readiness of LANs and wiring closets, to WAN performance, IT organizational and staffing issues, security, utility costs and software support, patching, and version control. In this tutorial, Gary Audin analyzes these issues with recommended actions that will lead to successful VoIP/IPT/UC deployments. He cuts through the hype to the real advantages and presents how VoIP/IPT and UC work and how they operate.