UBM: TECH DIGITAL RESOURCE LIBRARY

Fiserv

Fiserv, Inc. (NASDAQ:FISV), a Fortune 500 company, provides information management and electronic commerce systems and services to the financial and insurance industries. Leading services include transaction processing, outsourcing, electronic bill payment and presentment, investment management solutions, business process outsourcing (BPO), software and systems solutions. Headquartered in Brookfield, Wis., the company serves more than 21,000 clients worldwide and is the leading provider of core processing solutions for U.S. banks, credit unions and thrifts.

Fiserv was ranked the largest provider of information technology services to the financial services industry worldwide in the 2004, 2005 and 2006 FinTech 100 surveys. In 2007, the company completed the acquisition of CheckFree, a leading provider of electronic commerce services. Fiserv reported nearly $4 billion in total revenue from continuing operations for 2007.

For more information, please visit www.fiserv.com.

Our Website: http://fiserv.com


Whitepaper: Convergent Payments Optimization: Service-Oriented Technology Creates a Single Hallway for Payments Processing

by FiservFeb 01, 2009

Streamlining payments processing is an effective way to improve financial institution profitability, especially now when payments account for a greater percentage of financial institution revenue. Through a convergent payments solution, dramatic reductions in cost can be realized. In addition, the new services that a convergent payments solution enables are highly valued by corporate treasurers. Financial institutions can use these services to defend and increase market share while enhancing


Whitepaper: ACH Outsourcing: A Profitability Enhancing Option for Mid-Tier and Large Financial Institutions

by FiservFeb 01, 2009

The credit crisis has exacerbated the need for financial institutions to reduce operating costs, safeguard customer relationships and maximize revenue potential. Until recently, most financial institutions counted on their payments business to generate between 15 to 30 percent of total revenue. However, due to the decline in credit products, payments now represent an even larger share of overall revenue and protecting that income is mission-critical. To make the payments business more


Whitepaper: Leveraging Outsourced Payments Product Management

by FiservJan 01, 2009

In the United States, financial institutions, on average, derive 30-40 percent of their revenue from payments. Therefore, the massive transformation from paper-based to electronic-based payments processing is putting financial institution profitability at risk.

While Check 21 enactment in 2004 set many of the payments industry changes into motion, a number of other factors over the past decade have had a material effect on paper and electronic volumes. Increased debit card use and a


Whitepaper: Payments Issues Facing Small to Mid-sized Financial Institutions

by FiservJun 18, 2008

Financial institutions with less than $5 billion in assets are constantly facing pressure from larger institutions and peer competitors. Currently, payment channel changes are also adding to that pressure. Although small and mid-sized institutions were among the first to adopt image processing and check safekeeping, the lead in image product deployment now belongs to their larger competitors. To safeguard and cultivate deposit relationships, small and mid-sized financial institutions must


Whitepaper: The Road to Customer-Centricity: Driving Success in Tomorrow's Banking Business

by FiservJan 01, 2008

This paper published by Fiserv explains that a customer-centric bank uses business strategies across the company to best serve customers - it is a bank that revolves around its customers and what is best for them. The culture of a customer-centric bank is focused around the overall customer experience, not sales. For designing a customer-centric bank, it is important to embed some principles into the business plan such as: focus on the customer relationship; create valuable (and memorable)