Sterling Commerce

Sterling Commerce is a software company that helps our customers optimize and transform their Business Collaboration Network inside and outside the enterprise quickly, easily, and securely so they can accelerate revenues and reduce costs. Specifically, we help enterprises connect, communicate and collaborate with their customers, partners and suppliers by providing solutions that enable seamless integration of key business processes, and with applications that transform the way companies do business. Sterling Commerce integration solutions enable seamless integration of key business processes, and our applications streamline the commerce lifecycle from selling to fulfillment to payments. With Sterling Commerce Integration Solutions and Applications, our customers are able to drive growth, adapt to change, enhance their performance and protect their enterprise. Headquartered in Columbus, Ohio, with offices in 24 countries, Sterling Commerce solutions are utilized for business process integration, secure file transfers, multi-channel selling, supply chain fulfillment and payment management.

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Latest Content From Sterling Commerce

Whitepaper: Optimize And Transform Your Business Collaboration Network

by Sterling CommerceJan 04, 2010

Every enterprise in business today has a Business Collaboration Network (BCN). Your BCN includes all the customers, partners, and suppliers with whom you connect, communicate and collaborate to drive positive business results for all involved. As these networks become increasingly complex--from single channel to cross-channel and from local suppliers to global suppliers--the challenges for companies to integrate systems and manage shared processes become more difficult. In this white paper, we will examine three mega-influences that every company or organization engaging in business collaboration must take into consideration.

Whitepaper: Your Playbook for Creating a Winning Data Transmission Service

by Sterling CommerceJan 01, 2009

When trying to grow into a Transmission Service�as opposed to simply being an IT function�the IT team gains new respect and influence as they bring increased value to the business. Normally, the primary goal of any data transmission department (or file transfer, or network operations, etc.) is to move large batch files between different systems. Since transactions and other data in the files represent significant revenue, the role of the team in ensuring delivery. The problem is, moving files and ensuring delivery, is getting tougher every day. There are other hurdles, too. More files are headed for more places, on different platforms, each with varied automation and scheduling mechanisms and requirements. High-profile security breaches intensify concerns about security. Lack of visibility is forcing IT staff to spend resources tracking down problems at the same time that they are being asked to do more. Today's "on-demand" customers expect higher levels of service. They insist on lower failure rates and shorter time to resolution. They want self-service tools that allow them to track their files. All of these expectations are being quantified in detailed service-level agreements, with penalties for missing the commitments. Leading IT departments are becoming service oriented. Think of service-oriented architecture, enterprise service bus, and Web services as trends that point to the direction IT is headed. Today�s leaders are upgrading their file transfer department into a Data Transmission Service.

Whitepaper: The Hidden Dangers of Everyday Information Transfer

by Sterling CommerceDec 01, 2008

Every day financial services organizations share megabytes, gigabytes or even terabytes of data with their business partners around the world using protocols such as FTP, HTTP, S-HTTP, SFTP, and FTPS. If there�s no apparent service outage, security breach or audit failure, most organizations assume these protocols are doing a secure and effective job of file transfer. But each of these protocols has serious flaws that are quietly making it harder for financial services organizations to add trading partners, putting their confidential data at risk, and possibly violating privacy and security regulations. Any organization that shares information outside the perimeter of its secure network should be aware of these risks and know that another approach � incorporating an application proxy � can deliver the security, scalability and visibility, demanded by today�s 24/7 global Web economy. It also helps organizations meet industry and government compliance regulations by providing audit trails and reports to show that they are in compliance.

Whitepaper: B2B: Get The Most Out Of Business Relationships While Maximizing ROI

by Sterling CommerceSep 01, 2008

Organizations make significant investments in B2B software and connectivity to automate business transactions, with the primary objective being to drive efficiencies with large trading partners. Still, there is much room for improvement. As it stands now, many businesses adhere to the 80/20 rule, electronically linking with only 20 percent of their partners. This smaller percentage represents as much as 80 percent of their transaction volumes and/or revenues. Companies often fail to maximize the potential of these existing trading partner connections, with only portions of business processes being automated. For instance, automating a purchase order or invoice, but not the entire order-to-cash or purchase-to-pay business process, will continue to cause costly, error-prone manual transactions (such as purchase order changes, payment remittances, etc.). Many companies also fail to automate transactions with the remaining 80 percent of their trading partners. This trend may be driven by a simple lack of awareness of available industry solutions, or as a result of companies underestimating the true costs of conducting manual transactions, including the impact on customer satisfaction, margin erosion and cycle times. This white paper illustrates how Sterling Commerce can drive greater efficiencies and improve the return on your B2B infrastructure investment. It explores a straightforward approach to how Sterling Commerce identifies opportunities to automate more transactions with your existing electronic partners.

Whitepaper: Extend Your ERP System Through Sterling Commerce Selling And Fulfillment Solutions

by Sterling CommerceJun 01, 2008

The adoption of Enterprise Resource Planning (ERP) systems over the past two decades have led to landmark increases in business productivity. Now, however, many companies find themselves hamstrung by these same systems. The problem is two-fold: While ERP systems are very good at streamlining internal business operations, they are poorly suited for managing external processes with customers and suppliers beyond the four walls of the enterprise. The second problem is that ERP systems lack the flexibility to support highly customized, or frequently changing, operations. The way around both of these challenges is to extend structured ERP systems with flexible service-oriented architecture (SOA)-based systems designed to support those external-facing business operations. This paper describes the risks of an inflexible IT environment, and shows how SOA can present you with advantages in five areas: multi-channel selling, distributed order management, distributed warehouse management, global transportation management, and supply-chain visibility.

Whitepaper: Payments Transformation: One Step at a Time

by Sterling CommerceMay 01, 2008

Although noncash payments continue to grow globally at approximately 12% compound annual growth rate, in the current competitive market, banks must find a way to increase margins. The most daunting challenge in the near term may well be the need to refocus future investments in �wholesale� payment and cash management services. Banks need to transform their payments services from siloed products that support a single payment method to a convergent, more holistic set of services. They need to align their payment services with corporations' internal business processes for disbursements and receipts. Despite banks' actions to cut costs and their greater willingness to consider outsourcing operations and technology, true payments transformation at many banks is still obstructed by operational redundancy and a complex, inefficient payments infrastructure. At some point, banks must invest proactively rather than reactively or defensively in payments operations and technology usage if they are to retain competitive advantage. TowerGroup sees a trend toward a payments model of expert systems coupled together by means of an enterprise payments framework using service-oriented architecture (SOA) concepts. The services would include many ancillary payments processes such as security, exception management, and compliance screening that are required to complement pure payment processing functions. No bank is likely to be able to revamp payments delivery channels, processes, and back-office applications in one fell swoop. Rather, transformation will be achieved incrementally. Analysis of the payments environment to draft the road map exposes similar functionality and service requirements that define the milestones.

Whitepaper: Despite the Risks, FTP Use on the Rise in the Enterprise

by Sterling CommerceOct 01, 2007

New survey report reveals FTP usage on the rise despite bad press, data security breaches and compliance penalties inherent in its use. Learn more now.

Whitepaper: Non-Banks vs. Banks: Payments Revenue At Risk

by Sterling CommerceOct 01, 2007

To counter the threat of venture capital-fueled upstarts, banks should take advantage of their potential strengths: integration across product lines and channels, industry collaboration and sensitivity to the needs of government.

Whitepaper: The New Frontier: Building the bridge to meet corporate customer demands with MEFG

by Sterling CommerceJun 01, 2007

Uncover the actions that financial firms must do to satisfy corporate clients and improve customer-to-bank communications. Read this new research now.

Whitepaper: Extend Your SAP Operations Today With Proven SOA-Based Multi-Enterprise Collaboration

by Sterling CommerceNov 01, 2006

In today�s globally-sourced economy, the term �competitive edge� has taken on all new meaning. It's not about one company edging out another in a well-defined playing field. It's about working with suppliers and business partners at the edge of the enterprise to compete as a business network. Sterling Commerce says it can help you achieve this new brand of competitive edge by extending your SAP environment with best-of-class B2B and multi-enterprise collaboration. According to Sterling Commerce, Netweaver can help you integrate multiple SAP instances and pipe messages between SAP-centric applications, but you need a different approach and a different set of functionality to excel at multi-enterprise collaboration.