FICO transforms business by making every decision count. FICO's Decision Management solutions combine trusted advice, world-class analytics and innovative applications to give organizations the power to automate, improve and connect decisions across their business. More than 400 insurers worldwide have applied our solutions across multiple lines of business, including personal and commercial lines, life, health, annuities and pensions.

Learn more about FICO at www.fico.com/insurance

Our Website: http://www.fico.com

Webcast: Don't Neglect Customer Experience While Preventing Fraud

by FICONov 17, 2014

How financial institutions manage customer communications during a fraud situation is of extreme importance today. With more consumers shopping in digital channels than ever before, and point-of-sale terminals becoming the target of widespread hacks, banks must be able to quickly and efficiently detect fraudulent transactions in multiple places. But they also must do so more accurately, as good customers can be frustrated by having to go through additional challenges to be

Whitepaper: Catching Bust-Out Fraud: To stop the criminals, find the connections

by FICONov 01, 2014

Sonia and Francesca are both applying for credit cards. They have similar profiles and characteristics. However, Sonia is connected to other members of a criminal fraud network that is launching a bust-out fraud scheme. By the time it's clear that one of the applicants is actually a criminal, it may be too late to stop the losses.

Bust-out fraud is growing exponentially globally, perpetrated by fraudsters who share certain types of false information that ultimately link them

Whitepaper: Can Fraud Alerts Raise Customer Loyalty?

by FICONov 01, 2014

Julie, a top-executive at a Paris-based consulting company, decides to go to Maui for a vacation. While in Maui, Julie goes into a store to pick up a couple of beach chairs. It should be a quick and easy purchase, but there's a problem - her credit card is denied.

Sounds familiar? Transforming fraud management starts with putting the customer front and center. And executing real-time, customer-centric fraud prevention gives financial services organizations a competitive advantage.

Whitepaper: Is It Fraud or New Behavior? Two Analytics Tell the Difference

by FICONov 01, 2014

Tom, a tech entrepreneur, purchases an expensive snowboard in Aspen, Colorado using his credit card. It's not exactly an expected transaction if you look at his historical patterns. Does this mean his card has been compromised by a fraudster? Or is this just new behavior by a legitimate cardholder? While Tom will appreciate getting a fraud alert, too many inquiries will make him wonder, "Does the bank know who I am?"

As fraudsters become smarter and more complex, financial services

Whitepaper: Expose Fraud Rings to Stop Insurance Claims Fraud

by FICOSep 29, 2013

Download FICO's white paper that demonstrates how insurers can uncover more fraud with insight on individuals and criminal rings.

Whitepaper: Delivering Customer Value Faster with Big Data Analytics

by FICOJun 19, 2013

Customer data is more widely available than ever, but now companies are faced with the challenge of Big Data.

Companies have made substantial investments in Business Intelligence and analytics to better understand their customers and their business. Big Data represents a dramatic shift in the data available to companies: Far more data, of many more types, arriving more quickly. At the same time, these companies are realizing that the social, mobile and informed consumer requires a

Whitepaper: Building Analytic Applications in the Cloud

by FICOJun 19, 2013

Over the last 5 years, Big Data and other major technology trends?chiefly cloud computing, social networking, mobile communications and new analytic technology applications?have created new opportunities for companies to propel their decision-making capabilities.

But building applications that can leverage the volume, variety and velocity of Big Data is the next challenge facing organizations of all sizes.

Download the white paper "Decision Management for the Masses" and

Whitepaper: Surviving in Uncertain Times: Decision Management Technology Can Help Banks Survive and Thrive Amid the Recession

by FICOFeb 01, 2010

Entering a global recession, companies must respond to increasingly complex markets, changing threats and fleeting opportunities. Improving the way you manage your decisions is critical for survival. Decision Management technology meets four imperatives for businesses seeking to thrive in today?s difficult environment:

? Give business owners control to increase agility: Decision Management puts business owners in charge of day-to-day operations, and delivers a stronger partnership

Whitepaper: The 11 Secrets of Business Rules Success

by FICOJan 25, 2010

Managing business rules gives insurers control over high-volume operational decisions in areas from underwriting to product configuration to claims management, and gives you the agility you need in a dynamic marketplace. Based on decades of experience developing decision management applications, FICO has developed 11 steps to help you make the most of business rules. These include:

? Picking the right applications. Business rules are a powerful tool for building smarter decisions into

Whitepaper: Smarter Underwriting: New Strategies for Cost Control and Pricing Precision Using Decision Management

by FICOJan 01, 2010

Today insurance carriers are extending the efficiencies achieved through back office automation to point-of-sale (POS) decision making across all channels, including self-service websites, in-house sales and agent/distributor networks. New Decision Management solutions not only facilitate straight-through-processing, by improving the quality of inbound data, they also increase the accuracy, objectivity and consistency of underwriting and application decisions, even when business volume is rising