Late, over-budget and not meeting the original objectives, many complex projects suffer because the team is focused on the deliverable and not the process involved in creating the end result. In an increasingly competitive marketplace, speed-to market, quality and innovation are the prerequisites for sustained success and profitability. This paper describes a unique approach to analyzing and improving business and project processes. The key is to identify the complex interfaces between activities, then streamline their management. This approach can be applied within an individual company or a multi-disciplinary team, which wants dramatic improvements in speed to market and predictability of cost and time.